AEM6.3 Paste not appearing in author for component to copy in touch ui on a page | Community
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srinivas_chann1
srinivas_chann1
Level 7
November 5, 2020
Solved

AEM6.3 Paste not appearing in author for component to copy in touch ui on a page

  • November 5, 2020
  • 3 replies
  • 2708 views

Hi,

 

Could some help as how to resolve this issue.

Issue:-

I am using aem6.3 on touch ui page when i copy component ,then paste option does not come up

 

Workaround:-

As soon as, I do right click on the page, the paste icon immediately appears. And also, when we click on the “Drag Components here” (parsys) then the paste icon appears on all the components.

 

Expected:-

Paste icon  must appear as soon as I copy any component ,on first click. like it works on classic UI

 

Step1: Copy the desired component.

 

 

 

 

Step2: To paste it on any other component location, I right clicked on the page, and the paste icon appear on the panel like below

 

 

Step3:- After right click, paste appears on the desired location:

 

Thanks

 

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    Best answer by vish.dhaliwal

    Hello,

     

    This seems to a known issue (internal JIRA ID CQ-4286144) which has been backported to 6.4 and 6.5. 

    Please raise a support case describing the steps to reproduce the issue and business impact. If this can be replicated on latest 6.3 SP/CFP, then we can raise a backport request.

     

    Regards,

    Vishu

    3 replies

    K
    kiranparab
    Level 3
    November 5, 2020

    If you are using 6.3.3.4 or above till 6.3.3.7 then there is a issue in this release.

     

    Please ask Adobe team to provide the fix for the same. I also found this issue in the 6.3.3.3+ upgrade.

      V
      Adobe Employee
      vish.dhaliwalAdobe EmployeeAccepted solution
      Adobe Employee
      November 5, 2020

      Hello,

       

      This seems to a known issue (internal JIRA ID CQ-4286144) which has been backported to 6.4 and 6.5. 

      Please raise a support case describing the steps to reproduce the issue and business impact. If this can be replicated on latest 6.3 SP/CFP, then we can raise a backport request.

       

      Regards,

      Vishu

        M
        Mishra_Prahlad
        January 21, 2021
        It is happening for AEM 3.3.3.8 as well.
        K
        kiranparab
        Level 3
        January 21, 2021
        This issue is after upgrading of latest 6.3.3.7 which is a last CFP for 6.3. Adobe have that fix and they provided for one of my customer as a warranty fix
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