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AEM tools is not accessible

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DPrakashRaj

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DPrakashRaj

DPrakashRaj

21-11-2019

Hi,

Do any one has ever faced this issue. when i navigate to /miscadmin page in AEM it renders a blank page while server response is 200. All other pages load fine.

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jbrar

Employee

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jbrar

Employee

jbrar
Employee

23-11-2019

- Check if you are getting any error in the log files when trying to load miscadmin

- Open the developer console in browser and check for any errors in the console OR any failing requests in the network tab

-  Try upping the json.maximumresults  of the Apache Sling Get Servlet

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DPrakashRaj

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DPrakashRaj

DPrakashRaj

23-11-2019

Network tab shows response 200 ok. I tried updating the Json.maximumresults = 100000 but with no luck.

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Ankur_Khare

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Ankur_Khare

MVP

Ankur_Khare
MVP

24-11-2019

Able to access http://localhost:4502/miscadmin  on Aem 6.5 .

Please check logs..

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Dipti_Chauhan

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Dipti_Chauhan

Dipti_Chauhan

24-11-2019

Hi

Please check Apache sling GET servlet configuration (system/console/configMgr), And verify if enable Json in checked.

Thanks

Dipti

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Nirmal_Jose

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Nirmal_Jose

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Nirmal_Jose
MVP

25-11-2019

Did this happen after a SP installation ?

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DPrakashRaj

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DPrakashRaj

DPrakashRaj

25-11-2019

the error.log shows below log

GET /miscadmin HTTP/1.1] libs.cq.workflow.components.collection.definition.resource.resource$jsp error while rendering resource:

java.lang.NullPointerException: null

        at org.apache.jsp.libs.cq.workflow.components.collection.definition.resource.resource_jsp._jspService(resource_jsp.java:165)

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DPrakashRaj

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DPrakashRaj

DPrakashRaj

25-11-2019

yes, it happens after we upgraded to 6.3.2.1. But it didn't started immediately after service pack installation

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DPrakashRaj

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DPrakashRaj

DPrakashRaj

25-11-2019

Yes, its enabled

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WASIL

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WASIL

Employee

WASIL
Employee

25-11-2019

Try with parameter /miscadmin?debugClientLibs=true