Expand my Community achievements bar.

Dive into Adobe Summit 2024! Explore curated list of AEM sessions & labs, register, connect with experts, ask questions, engage, and share insights. Don't miss the excitement.
SOLVED

AEM Service Pack 6.5.8 doesn't seem to install correctly

Avatar

Level 3

Hello All,

 

I'm running into an issue with my setup where when I try to install Service Pack 6.5.8 and it does not remove the Package Share Icon. I've tried several steps to see if I could rectify the situation on my own:

  1. Deleted and rebuilt crx-quickstart folder then uploaded service pack 6.5.8 for each step below
    1. Turned off all my extensions in chrome
    2. Chrome - Activated Development Inspector for service pack install 
    3. Switched to Incognito Mode in Chrome
    4. Tried Firefox Browser
  2. When I installed Service Pack 6.5.8 I also clicked the build button (after I installed it) thinking that might have something to do with it

Screen shot of my CRX Package Manager after step #2:

Screen Shot 2021-09-15 at 9.25.01 AM.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1 Accepted Solution

Avatar

Correct answer by
Level 3

Hi @Asutosh_Jena_ 

Thank you for the reply. I reinstalled in Chrome in an Incognito Window and then checked the console and for some reason it worked this time?

 

Thanks for your help!

View solution in original post

6 Replies

Avatar

Community Advisor

Hi @judahlow 

 

Yes, it should be removed if you have successfully upgraded to 6.5.8.0

 

Please access the below URL and you can check which version of AEM you are currently running:

http://localhost:4502/system/console/productinfo

 

Thanks!

Avatar

Correct answer by
Level 3

Hi @Asutosh_Jena_ 

Thank you for the reply. I reinstalled in Chrome in an Incognito Window and then checked the console and for some reason it worked this time?

 

Thanks for your help!

Avatar

Community Advisor

@judahlow ,

 

Yes, it should be removed after installation of SP 6.5.8.

Please recheck the package again and try to forcly install package.

The icon should be removed from crx/de.

 

I tried in my local instance and I do not see Icon after I install the latest SP.

 

Thanks!!

 

Avatar

Level 3

Hi @Aruna_surukunta_ 

Thank you for your reply. I followed your instructions opened a Chrome Incognito window and forced my upload/install and then checked my system console to see if it installed and it did.

 

I appreciate you taking the time and assistance to move me along.

Avatar

Community Advisor

hi @judahlow ,

 

It is working as expected to me. Package share is removed. 

 

kishorekumar14_1-1631725995375.png

 

 

kishorekumar14_0-1631725948601.png

 

Avatar

Level 3

Thanks @Kishore_Kumar_ I managed to get it working this time within a Chrome Incognito window. As I stated above, I'd already tried that route, but, for some reason it worked this time? Finicky system AEM is.

 

Thank you!