AEM Service Pack 6.5.8 doesn't seem to install correctly | Community
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ShawnKo
Level 2
September 15, 2021
Solved

AEM Service Pack 6.5.8 doesn't seem to install correctly

  • September 15, 2021
  • 3 replies
  • 1735 views

Hello All,

 

I'm running into an issue with my setup where when I try to install Service Pack 6.5.8 and it does not remove the Package Share Icon. I've tried several steps to see if I could rectify the situation on my own:

  1. Deleted and rebuilt crx-quickstart folder then uploaded service pack 6.5.8 for each step below
    1. Turned off all my extensions in chrome
    2. Chrome - Activated Development Inspector for service pack install 
    3. Switched to Incognito Mode in Chrome
    4. Tried Firefox Browser
  2. When I installed Service Pack 6.5.8 I also clicked the build button (after I installed it) thinking that might have something to do with it

Screen shot of my CRX Package Manager after step #2:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Best answer by ShawnKo

Hi @asutosh_jena_ 

Thank you for the reply. I reinstalled in Chrome in an Incognito Window and then checked the console and for some reason it worked this time?

 

Thanks for your help!

3 replies

Asutosh_Jena_
Community Advisor
Asutosh_Jena_Community Advisor
Community Advisor
September 15, 2021

Hi @shawnko 

 

Yes, it should be removed if you have successfully upgraded to 6.5.8.0

 

Please access the below URL and you can check which version of AEM you are currently running:

http://localhost:4502/system/console/productinfo

 

Thanks!

    S
    ShawnKoAuthorAccepted solution
    Level 2
    September 15, 2021

    Hi @asutosh_jena_ 

    Thank you for the reply. I reinstalled in Chrome in an Incognito Window and then checked the console and for some reason it worked this time?

     

    Thanks for your help!

      Anny0505
      Community Advisor
      Anny0505Community Advisor
      Community Advisor
      September 15, 2021

      @shawnko ,

       

      Yes, it should be removed after installation of SP 6.5.8.

      Please recheck the package again and try to forcly install package.

      The icon should be removed from crx/de.

       

      I tried in my local instance and I do not see Icon after I install the latest SP.

       

      Thanks!!

       

        S
        ShawnKoAuthor
        Level 2
        September 15, 2021

        Hi @anny0505 

        Thank you for your reply. I followed your instructions opened a Chrome Incognito window and forced my upload/install and then checked my system console to see if it installed and it did.

         

        I appreciate you taking the time and assistance to move me along.

          Kishore_Kumar_
          Kishore_Kumar_
          Level 9
          September 15, 2021

          hi @shawnko ,

           

          It is working as expected to me. Package share is removed. 

           

           

           

           

            S
            ShawnKoAuthor
            Level 2
            September 15, 2021

            Thanks @kishore_kumar_ I managed to get it working this time within a Chrome Incognito window. As I stated above, I'd already tried that route, but, for some reason it worked this time? Finicky system AEM is.

             

            Thank you!

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