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SOLVED

AEM Search is having time out issue

anelem1760873
Level 4
Level 4

Hi there,
When we try to search a page in AEM it ends up in time out error. see screenshot below. 

Not sure what could be the cause of this. we are using Adobe Experience Manager, Version 6.5
Screenshot 2021-11-30 at 09.27.27.png

1 Accepted Solution
Arun_Patidar
Correct answer by
Community Advisor
Community Advisor

Hi, This erorr is because of content is too big to handle the query.

The limit can be increase frm osgi but before to do that go through https://wttech.blog/blog/2020/jcr-query-performance/

 

osgi config to update tranverse limit : Apache Jackrabbit Query Engine Settings Service.
The parameter name is 
queryLimitReads.

 

View solution in original post

5 Replies
prasadkt
Level 2
Level 2

Hi @anelem1760873,

Are you using any service pack and try to reinstall the service pack ?

Did you check with any other users ?

Does it happens only while searching the page ?

Is there any error logs ?

Did you find any specific logs in browser console ?

 

Arun_Patidar
Community Advisor
Community Advisor

Hi, 

Could you please check timeout setting at loadbalancer? can you alson try searching within small set of content.

It seems the query is too big and it is taking too much time to return a response.

 

I would also sugegst to check the error and request logs

Arun_Patidar
Correct answer by
Community Advisor
Community Advisor

Hi, This erorr is because of content is too big to handle the query.

The limit can be increase frm osgi but before to do that go through https://wttech.blog/blog/2020/jcr-query-performance/

 

osgi config to update tranverse limit : Apache Jackrabbit Query Engine Settings Service.
The parameter name is 
queryLimitReads.