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AEM publish to scene7 images are losing alpha

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Level 1
10/15/15 7:29:33 PM

I seeing some differences in the resulting images that I cannot figure out. 

A PSD loaded into AEM and allowing it to publish to scene7 is changing the shadows on my images to no longer contain alpha transparency. 

If I load the same image directly into scene7 all is correct. 

Anybody have a clue what is happening?

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1 Accepted Solution

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Correct answer by
Former Community Member
10/15/15 7:29:33 PM

I am not fully aware of this situation but may I know whether you have disabled "Dynamic media" ? 

If Scene7 assets do not display properly, please make sure that Dynamic media is disabled. In addition, if necessary stop Dynamic Media if it was running previously. Refresh the page. 

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Correct answer by
Former Community Member
10/15/15 7:29:33 PM

I am not fully aware of this situation but may I know whether you have disabled "Dynamic media" ? 

If Scene7 assets do not display properly, please make sure that Dynamic media is disabled. In addition, if necessary stop Dynamic Media if it was running previously. Refresh the page. 

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