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SOLVED

AEM Pages show up as blank in latest Chrome release

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Level 1

Hello

Seeking a workaround or resolution.

We're using AEM/CQ as our CMS but since the latest CHrome update Version 89.0.4389.90 (Official Build) (x86_64), any "Pages" we have set up as templates show up as blank and so cannot be edited. We're using Firefox as a workaround but that means our editorial team has to flick between browsers to do their job which is very inefficient.

Tried disabling the "Heavy Ad Intervention" based on assumption that CQ page elements are too resource-heavy but that doesn't work.

So, stuck now...

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1 Accepted Solution

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Correct answer by
Community Advisor

Hi @MikeHales 

Please check the same by installing a fresh copy of chrome and disabling all add ons on browser. Also you can give a try with https://www.google.com/intl/en_in/chrome/canary/

for similar chrome experience and see if you are able to reproduce the issue.

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3 Replies

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Correct answer by
Community Advisor

Hi @MikeHales 

Please check the same by installing a fresh copy of chrome and disabling all add ons on browser. Also you can give a try with https://www.google.com/intl/en_in/chrome/canary/

for similar chrome experience and see if you are able to reproduce the issue.

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Level 1

@Asutosh_Jena_ Thanks for suggestion.
Pages in CQ DO work under Canary, guess that means I simply have to wait for new Chrome release? Our Chrome is centrally managed so not sure when we will upgrade, thought auto upgrade is on so will check with Google to see if any info.

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Community Advisor

@MikeHales You welcome!
That's correct. It's specific to chrome and you will need to wait for the next release which I believe will be very soon as Chrome releases it every other week

 

Thanks!