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ketansing.pardeshi
Level 4
April 10, 2017
Solved

AEM integration with Adobe Campaign issues

  • April 10, 2017
  • 5 replies
  • 1721 views

Hi,

    I was trying to use AEM content in Adobe Campaing  Email Delivery,

    I have followed the steps mentioned in the following link : 

    https://docs.adobe.com/docs/en/aem/6-2/administer/integration/marketing-cloud/campaign/campaignonpremise.html

    Author and publish instance are up as mentioned in documentation. Still I don't see my AEM content listed in adobe campaign email delivery

    I have attached error screenshot with the mail.

    please have a look at it.

 

Thanks

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Best answer by Feike_Visser1

The aemserver user must be used to connect AEM with Campaign.

To connect Campaign with AEM use admin or campaign-remote.

To better debug this check on the logfiles in AEM what happens when you request the newsletters from Campaign.

5 replies

Feike_Visser1
Adobe Employee
Feike_Visser1Adobe Employee
Adobe Employee
April 10, 2017

How did you configure your external account in Campaign?

K
ketansing.pardeshiAuthor
Level 4
April 10, 2017

Hi Feike,

         I have installed AEM integration package.

         In Adobe Campaign External Accounts. I have configured AEM instance as follows :

         Server : AEM_Server_IP:4502

         Account :  aemserver

         password : admin (which I set by going in to Administration - > Access Management - > Operators - > "aemserver" user).

         Also I tried  user "campaign-remote" (AEM -> Security-> Users) in Adobe Campaign AEM instance setup.

        But facing the same error for both users

Feike_Visser1
Adobe Employee
Feike_Visser1Adobe EmployeeAccepted solution
Adobe Employee
April 10, 2017

The aemserver user must be used to connect AEM with Campaign.

To connect Campaign with AEM use admin or campaign-remote.

To better debug this check on the logfiles in AEM what happens when you request the newsletters from Campaign.

smacdonald2008
smacdonald2008
Level 10
April 10, 2017

Watch this Ask the AEM Community session on this subject: 

http://scottsdigitalcommunity.blogspot.ca/2016/11/ask-aem-community-expert-nov-session.html

Hope this helps.... 

MC_Stuff
MC_Stuff
Level 10
April 11, 2017

Hi Ketan,

  Assuming fresh aem instance use aem user admin (admin/admin).  If you believe credentials are correct then make sure the url in campaign external account does not end with slash.   Still issue can you upload tcp dump?

Thanks,

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