AEM editor crash
Hello all,
I have install the quickstart version of AEM on a VM Windows 10 (no server version).
After a short time (about 10 or 20 minutes) some features stop working ( task creation and editor pages ). When i click on their button, a new page open but it never stop loading.
The rest of the application is still working. I can resolve this by shutdowning the program and restarting it.
Do you have any idea on how to resolve it ?
Thank you
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Hi @cfayol
Please navigate to crx-quickstart > logs and check for error.log to see what error is logged when this issue occurs. You will find thq crx-quickstart folder exactly at the same place where you kept the jar file and started the application.
You can check the complete product information by clicking on the below link (if instance is running on 4502, else change the required port number):
http://localhost:4502/system/console/productinfo
Check under Installed Products section.
Thanks!
hi @Vijayalakshmi_S,
I couldn't acces to http://localhost:4502/system/console/bundles so i restart my quickstart programme. As you can see in the next screenshot, at 15:45 today, everything seems to be working well. I will keep you informed if some function stop working.
re @Vijayalakshmi_S
About one hour later, the problem came back :
The editor crash and other function with ( i can't load assets, edit them )
But this time i can have access to the console and to the bundles page :
Hi @cfayol,
Thanks for the details.
Could you please let know the below
- During the 1 hour gap, was there any activity that you are doing on the instance or is it idle and breaks all of a sudden.
- Can you confirm if the page is accessible in "View as Published" or http://localhost:4502/content/we-retail/us/es.html?wcmmode=disabled
- I see that editor view/editor.html is not working - Edit Layer is not enabled. Turn on Developer console -> Network Tab -> Refresh the page being in editor view - http://localhost:4502/editor.html/content/we-retail/us/es.html -> Filter requests by JS first -> confirm if all JS request are 200. Then filter by CSS and confirm if all CSS request are 200.
- yes, during the first hour i was "playing" with AEM to try to find when it will stop working. But i was just using it as a usual user and not trying to shutdown it.
- i can't access to the link you send.
- here it is :
hi @Vijayalakshmi_S,
Thanks for your answers.
I don't know what is the interim.
I have the same problem even after cleaning my cache browser or in an Incognito session.
When i say i can't access to the link it means that when i put it in the url bar and click enter, the page start loading but nothing happen (no redirection).
I have this error when i try to open an editor :
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