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AEM Desktop app Unexpected Error

vijaykrishna638 12-02-2020

Hi Adobe Team,

 

Name: Vijay Krishna Nimmagadda

Company Name: Capital Group

 

I am not able to get the login screen for the AEM desktop app. Can you please let me know why I am getting the error below.

 

Thanks,

Vijay.

adobe.png

 

Re: AEM Desktop app Unexpected Error

jbrar
Employee
12-02-2020

Please log a daycare ticket with desktop app logs Location of log files

 
You can find the log files for AEM desktop app at the following locations. When uploading many assets, if some files fail to upload, see backend.log file at the above location to identify the failed uploads.
  • On Windows: %LocalAppData%\Adobe\AssetsCompanion\Logs
  • On Mac: ~/Library/Logs/Adobe\ Experience\ Manager\ Desktop

Re: AEM Desktop app Unexpected Error