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AEM cloud not able to preview AI, TIFF and PSD file formats


Level 1

Hi Team,
We observed in AEM cloud DAM assets, when we upload assets of type AI, TIFF and PSD file formats. We are not able to preview these assets. We need to download these type of assets to view. Any configuration we need to update or do we need to do any customization to preview these particular asset types.

TIF file type:



AI file type:



PSD file type:



Appreciate for suggestions.





3 Replies


Community Advisor

@Dharma_Kona :


As for as i know, we cannot preview these file formats (ai and psd). but if you want to preview the asset of these, You can click on the web renditions you can see in the screenshot. It will preview the asset. 


Actually, when you upload an asset into the dam, there will be workflow runs and creates the renditions as shown in below. So these renditions you can preview.








Level 1

Hi @SivakumarKanoori and @Himanshu_Jain if we want to preview of these asset types(AI,PSD and TIFF formats) is there any approach apart from web renditions. We want to preview original asset only not the rendition.


Thanks in advance.