AEM cloud, how to get access to New Relic? (NOT SOLVED) | Community
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T
TB3dock
Level 8
February 3, 2021
Solved

AEM cloud, how to get access to New Relic? (NOT SOLVED)

  • February 3, 2021
  • 1 reply
  • 3121 views

The Adobe Sales person indicated that new relic was part of the AEM cloud product we have purchased.   We have access to the dev cloud author instance, but we cant find any mention of how we access NR.

 

Does anyone know how we access the AEM NR control panel?

 

UPDATE:

This is NOT solved, so should not have been marked as solved.

Adobe have now said that they have pulled new relic, and, although it was promised in writing, they cant provide it.  They now provide no monitoring nor log searching solution. This is in direct contrast with say EPiSever cloud which comes out of the box with Application insights for monitoring, log searching, client statistics, live server metrics and health.  AEM provides nothing.

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Best answer by SureshDhulipudi

you can create account with your company email id in new relic: https://newrelic.com/signup?via=login

and send request to your AMS (Adobe Manager Services) support to enable the access.

1 reply

SureshDhulipudi
Community Advisor
SureshDhulipudiCommunity AdvisorAccepted solution
Community Advisor
February 3, 2021

you can create account with your company email id in new relic: https://newrelic.com/signup?via=login

and send request to your AMS (Adobe Manager Services) support to enable the access.

    T
    TB3dockAuthor
    Level 8
    February 3, 2021
    Thanks, this is helpful. Is AMS support the same as the support button at the top of https://adminconsole.adobe.com/ ?
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