AEM author env - Developer console - Get Service Credentials - 504 | Community
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H
HuiDeShao
Level 4
October 28, 2021
Solved

AEM author env - Developer console - Get Service Credentials - 504

  • October 28, 2021
  • 3 replies
  • 2536 views

Hi all,
    Recently, I am trying to switch local development access token to service credentials. However, I never get the credentials successfully and always get 504 error.
    I am following the guide below.
https://experienceleague.adobe.com/docs/experience-manager-learn/getting-started-with-aem-headless/authentication/service-credentials.html?lang=en#
    Any ideas?
    Thanks.

 

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Best answer by HuiDeShao

This issue is fixed after system admin initializes service credentials.

3 replies

Shashi_Mulugu
Community Advisor
Shashi_MuluguCommunity Advisor
Community Advisor
October 28, 2021

@huideshao Can you please share more information such as 

  • Type of AEM setup
  • Version 
  • Url you are trying to access
  • Expected results 
    H
    HuiDeShaoAuthor
    Level 4
    October 29, 2021

    AEM was setup by admin. I don't know what's the type of AEM and version. Anyway, how to check it, please?

    AEM as a cloud service

    Version:
        2021.10.5940.20211013T233531Z //AEM release?
    Url you are trying to access:
        The URL is for test env - https://dev-console-ns-team-aem-cm-prd-n41825.ethos14-prod-wa1.dev.adobeaemcloud.com/#integration-service_token_cm-p48113-e242884.json
    Expected results:
        returning me the service credentials.

      H
      HuiDeShaoAuthor
      Level 4
      November 4, 2021

      @shashi_muluguIs the above info helpful, please?

        H
        HuiDeShaoAuthor
        Level 4
        October 29, 2021

        Is it possible because SSL certificate wasn't added into this author service in advance from Program Overview -> SSL Certificates, please?

          H
          HuiDeShaoAuthorAccepted solution
          Level 4
          November 12, 2021

          This issue is fixed after system admin initializes service credentials.

            M
            mazin-6kites
            May 11, 2022

            I'm having a similar problem. Can you mention what the system admin had to do?

             
              H
              HuiDeShaoAuthor
              Level 4
              May 11, 2022

              The system admin only needs to click the link and initialize the service credentials. That's it.

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