AEM ATCE and Gems Webinar recorded is not working!! | Community
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Ratna_Kumar
Ratna_Kumar
Level 10
September 13, 2017
Solved

AEM ATCE and Gems Webinar recorded is not working!!

  • September 13, 2017
  • 3 replies
  • 1721 views

Hi,

There is an issue with the recordings of Ask the community experts session and GEMS Webinar. When I play I see the message "Adobe Connect" and after that nothing appears. This is the issue time, I am facing.

smacdonald2008​, kautuksahni​ - Can you please ask internal team to fix this?

~Ratna.

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Best answer by kautuk_sahni

It should be working properly. Keep a note of following:

1. Use FireFox for best results.

2. Must be having  Adobe Connect Add-in

3. Try it in the private mode to validate if it is caused by caching issues.

~kautuk

3 replies

kautuk_sahni
Community Manager
kautuk_sahniCommunity ManagerAccepted solution
Community Manager
September 14, 2017

It should be working properly. Keep a note of following:

1. Use FireFox for best results.

2. Must be having  Adobe Connect Add-in

3. Try it in the private mode to validate if it is caused by caching issues.

~kautuk

Kautuk Sahni
Ratna_Kumar
Ratna_KumarAuthor
Level 10
September 18, 2017

Hey Kautuk,

Thanks,

it is working now!!

Ratna.

Adilmo
Adilmo
Level 4
May 2, 2018

Hi can we view these sessions on mobile... My android does not have flash ...

Is there a way to open gems and atce session in Adobe connect mobile app???

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