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diegob27480086
diegob27480086
May 6, 2019

AEM - Adobe Campaign integration problem (404 error)

  • May 6, 2019
  • 3 replies
  • 5413 views

Hello everyone,

Does anyone know what is the cause of the next error on the author instance

com.day.cq.mcm.campaign.servlets.CampaignMetaDataServlet Could not connect to Adobe Campaign
com.day.cq.mcm.campaign.ConnectionException: Unexpected status code (expected 200, was 404

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    3 replies

    Gaurav-Behl
    Gaurav-Behl
    May 6, 2019

    Could you validate your credentials & network/proxy as it throws "ConnectionException"?

    diegob27480086
    diegob27480086Author
    May 6, 2019

    The connector replies successful connection

    U
    Adobe Employee
    user05162Adobe Employee
    Adobe Employee
    May 6, 2019

    I believe it is a 2-way connection and The Campaign server should be able to find AEM instance on the internet if using Campaign server on cloud. If you are trying a local setup, try externalizing the AEM instance by using ngrok.

    Also, try using AEM admin user to connect to Campaign and let me know if that works.

    diegob27480086
    diegob27480086Author
    May 6, 2019

    Thanks for you response. The configuration is in a server that can be access throught Campaign server. The error occurs when the workflow "Publish to Adobe Campaign" is trigerred

    L
    Adobe Employee
    leoberliantAdobe Employee
    Adobe Employee
    May 7, 2019

    I think that you are missing  "Approve for Adobe campaign" workflow, which you need to employ before syncing with a campaign server

      L
      Adobe Employee
      leoberliantAdobe Employee
      Adobe Employee
      May 6, 2019

      A Campaign server uses OOTB AEM campaign-remote user. Note that by default it does not have a password. You need to set it up.

      AEM Campaign cloud configuration requires aemserver user, that needs to be configured on the campaign server.

      You can also check step-by-step integration KB available at:

      https://helpx.adobe.com/experience-manager/using/aem_campaign.html

      diegob27480086
      diegob27480086Author
      May 6, 2019

      hello berliant that user is already configured

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