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AEM - Adobe Campaign integration problem (404 error)

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diegob27480086

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diegob27480086

diegob27480086

06-05-2019

Hello everyone,

Does anyone know what is the cause of the next error on the author instance

com.day.cq.mcm.campaign.servlets.CampaignMetaDataServlet Could not connect to Adobe Campaign
com.day.cq.mcm.campaign.ConnectionException: Unexpected status code (expected 200, was 404

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Gaurav-Behl

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226

Correct Answer

281

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Gaurav-Behl

MVP

Total Posts

1.1K

Likes

226

Correct Answer

281
Gaurav-Behl
MVP

06-05-2019

Could you validate your credentials & network/proxy as it throws "ConnectionException"?

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diegob27480086

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diegob27480086

diegob27480086

06-05-2019

The connector replies successful connection

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jbrar

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jbrar

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jbrar
Employee

06-05-2019

I believe it is a 2-way connection and The Campaign server should be able to find AEM instance on the internet if using Campaign server on cloud. If you are trying a local setup, try externalizing the AEM instance by using ngrok.

Also, try using AEM admin user to connect to Campaign and let me know if that works.

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berliant

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berliant

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berliant
Employee

06-05-2019

A Campaign server uses OOTB AEM campaign-remote user. Note that by default it does not have a password. You need to set it up.

AEM Campaign cloud configuration requires aemserver user, that needs to be configured on the campaign server.

You can also check step-by-step integration KB available at:

https://helpx.adobe.com/experience-manager/using/aem_campaign.html

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diegob27480086

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diegob27480086

diegob27480086

06-05-2019

Thanks for you response. The configuration is in a server that can be access throught Campaign server. The error occurs when the workflow "Publish to Adobe Campaign" is trigerred

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diegob27480086

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diegob27480086

diegob27480086

06-05-2019

hello berliant that user is already configured

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berliant

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berliant

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berliant
Employee

07-05-2019

I think that you are missing  "Approve for Adobe campaign" workflow, which you need to employ before syncing with a campaign server