AEM 6.5 | Not able to edit any component | Community
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siddupatil
siddupatil
Level 2
July 17, 2020
Solved

AEM 6.5 | Not able to edit any component

  • July 17, 2020
  • 3 replies
  • 5809 views

Team,

 

I am unable to open any edit dialog for aem components.Please let me know if there any service pack needs to installed for AEM 6.5 instance.

 

1)Clicked configure icon

 

 

2)Displayed JS Error in browser console.

 

Thank your help in advance.

 

 

 

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Best answer by leoberliant

It could be many different reasons for a scenario when you can not edit a component.

 

One of many reasons is related to the failure of a pageinfo servlet. Please check a call similar to

http://localhost:4502/libs/wcm/core/content/pageinfo.json?path=%2Fcontent%2Fwe-retail%2Fus%2Fen%2Fuser&_charset_=UTF-8&_=1594990955003

Study the JSON output for any "wrong" output of workflows, launchers etc.

 

Another checkpoint is to increase Max JSON results. Access Sling GET Servlet and increase "JSON Max results" from OOTB 1000 to 100000

http://localhost:4502/system/console/configMgr/org.apache.sling.servlets.get.DefaultGetServlet

Do the same for the Sling Main Servlet:

http://localhost:4502/system/console/configMgr/org.apache.sling.engine.impl.SlingMainServlet

Increase the value of "Number of Calls per Request" from OOTB 1000 to 100000

3 replies

BrianKasingli
Community Advisor and Adobe Champion
BrianKasingliCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
July 17, 2020

@siddupatil 

Let's debug this problem, as this may not be a service pack issue.

Please can you answer:

  1. What are the errors in error.log
  2. Are your scripts and components installed properly to the AEM environment? 
    siddupatil
    siddupatilAuthor
    Level 2
    July 17, 2020

    Hi BrianKasingli,

    Please find my inline comments.

    1. What are the errors in error.log

    Please see error.log

     

    17.07.2020 07:21:49.022 *INFO* [0:0:0:0:0:0:0:1 [1594988508982] GET /mnt/overridehttp://localhost:4502/apps/aem-project/components/content/marketSearchList/_cq_dialog.html/content/abc/us/en/market-list/jcr:content/parsys3/markeplacesearchlist_964346 HTTP/1.1] com.adobe.acs.commons.errorpagehandler.impl.ErrorPageHandlerImpl Exception swallowed while including error page java.lang.NullPointerException: null at java.io.PrintWriter.write(Unknown Source) at com.adobe.acs.commons.errorpagehandler.impl.ErrorPageHandlerImpl.includeUsingGET(ErrorPageHandlerImpl.java:1015) [com.adobe.acs.acs-aem-commons-bundle:4.3.0] at org.apache.jsp.apps.sling.servlet.errorhandler._404_jsp._jspService(_404_jsp.java:324) at org.apache.sling.scripting.jsp.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) [org.apache.sling.scripting.jsp:2.3.4] at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) [org.apache.felix.http.servlet-api:1.1.2] at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:502) [org.apache.sling.scripting.jsp:2.3.4] at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:449) [org.apache.sling.scripting.jsp:2.3.4] at org.apache.sling.scripting.jsp.JspScriptEngineFactory.callJsp(JspScriptEngineFactory.java:342) [org.apache.sling.scripting.jsp:2.3.4] at org.apache.sling.scripting.jsp.JspScriptEngineFactory.access$100(JspScriptEngineFactory.java:97) [org.apache.sling.scripting.jsp:2.3.4] at org.apache.sling.scripting.jsp.JspScriptEngineFactory$JspScriptEngine.eval(JspScriptEngineFactory.java:603) [org.apache.sling.scripting.jsp:2.3.4] at org.apache.sling.scripting.core.impl.DefaultSlingScript.call(DefaultSlingScript.java:388) [org.apache.sling.scripting.core:2.0.56] at org.apache.sling.scripting.core.impl.DefaultSlingScript.eval(DefaultSlingScript.java:184) [org.apache.sling.scripting.core:2.0.56] at org.apache.sling.scripting.core.impl.DefaultSlingScript.service(DefaultSlingScript.java:491) [org.apache.sling.scripting.core:2.0.56] at org.apache.sling.servlets.resolver.internal.SlingServletResolver.handleError(SlingServletResolver.java:621) [org.apache.sling.servlets.resolver:2.4.24] at org.apache.sling.servlets.resolver.internal.SlingServletResolver.handleError(SlingServletResolver.java:309) [org.apache.sling.servlets.resolver:2.4.24] at org.apache.sling.engine.impl.DefaultErrorHandler.handleError(DefaultErrorHandler.java:96) [org.apache.sling.engine:2.6.18] at org.apache.sling.engine.impl.SlingRequestProcessorImpl$1.render(SlingRequestProcessorImpl.java:345) [org.apache.sling.engine:2.6.18] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:82) [org.apache.sling.engine:2.6.18] at org.apache.sling.rewriter.impl.RewriterFilter.doFilter(RewriterFilter.java:87) [org.apache.sling.rewriter:1.2.2] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.6.18] at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:131) [org.apache.sling.i18n:2.5.14] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.6.18] at org.apache.sling.engine.impl.SlingRequestProcessorImpl.handleError(SlingRequestProcessorImpl.java:352) [org.apache.sling.engine:2.6.18] at org.apache.sling.engine.impl.SlingRequestProcessorImpl.doProcessRequest(SlingRequestProcessorImpl.java:167) [org.apache.sling.engine:2.6.18] at org.apache.sling.engine.impl.SlingMainServlet.service(SlingMainServlet.java:244) [org.apache.sling.engine:2.6.18] at org.apache.felix.http.base.internal.handler.ServletHandler.handle(ServletHandler.java:123) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:86) [org.apache.felix.http.jetty:4.0.8] at com.adobe.granite.license.impl.LicenseCheckFilter.doFilter(LicenseCheckFilter.java:308) [com.adobe.granite.license:1.2.10] at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.0.8] at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:131) [org.apache.sling.i18n:2.5.14] at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.0.8] at org.apache.sling.featureflags.impl.FeatureManager.doFilter(FeatureManager.java:116) [org.apache.sling.featureflags:1.2.2] at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.0.8] at org.apache.sling.engine.impl.log.RequestLoggerFilter.doFilter(RequestLoggerFilter.java:72) [org.apache.sling.engine:2.6.18] at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.0.8] at org.apache.sling.engine.impl.parameters.RequestParameterSupportConfigurer.doFilter(RequestParameterSupportConfigurer.java:63) [org.apache.sling.engine:2.6.18] at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.dispatch.Dispatcher$1.doFilter(Dispatcher.java:146) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1002) [org.apache.felix.http.jetty:4.0.8] at org.apache.sling.security.impl.ReferrerFilter.doFilter(ReferrerFilter.java:326) [org.apache.sling.security:1.1.16] at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:136) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1008) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.sslfilter.internal.SslFilter.doFilter(SslFilter.java:97) [org.apache.felix.http.sslfilter:1.2.6] at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:136) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1008) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager.invokePreprocessors(WhiteboardManager.java:1012) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.dispatch.Dispatcher.dispatch(Dispatcher.java:91) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.dispatch.DispatcherServlet.service(DispatcherServlet.java:49) [org.apache.felix.http.jetty:4.0.8] at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) [org.apache.felix.http.servlet-api:1.1.2] at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:873) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:542) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1701) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1345) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:480) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1668) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1247) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:220) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.Server.handle(Server.java:502) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:370) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:267) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:117) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:765) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:683) [org.apache.felix.http.jetty:4.0.8] at java.lang.Thread.run(Unknown Source)


    Are your scripts and components installed properly to the AEM environment?

    Yes
    Thanks,
    Siddu

    L
    Adobe Employee
    leoberliantAdobe EmployeeAccepted solution
    Adobe Employee
    July 17, 2020

    It could be many different reasons for a scenario when you can not edit a component.

     

    One of many reasons is related to the failure of a pageinfo servlet. Please check a call similar to

    http://localhost:4502/libs/wcm/core/content/pageinfo.json?path=%2Fcontent%2Fwe-retail%2Fus%2Fen%2Fuser&_charset_=UTF-8&_=1594990955003

    Study the JSON output for any "wrong" output of workflows, launchers etc.

     

    Another checkpoint is to increase Max JSON results. Access Sling GET Servlet and increase "JSON Max results" from OOTB 1000 to 100000

    http://localhost:4502/system/console/configMgr/org.apache.sling.servlets.get.DefaultGetServlet

    Do the same for the Sling Main Servlet:

    http://localhost:4502/system/console/configMgr/org.apache.sling.engine.impl.SlingMainServlet

    Increase the value of "Number of Calls per Request" from OOTB 1000 to 100000

      siddupatil
      siddupatilAuthor
      Level 2
      July 17, 2020
      Hi berliant, Access Sling GET Servlet and Sling Main Servlet increased from OOTB 1000 to 100000.But unable to open the dialog. Thanks, Siddu
      A
      Anurag_06
      July 18, 2020

      @siddupatil Have you tried other components on the same page or this component on different page? From the screen shot it seems that the component is extending other component as well. So could you please check for that component also.

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