AEM 6.5 CRXde Loading forever | Community
Skip to main content
H
HariDo
Level 3
April 27, 2025
Solved

AEM 6.5 CRXde Loading forever

  • April 27, 2025
  • 4 replies
  • 791 views

Hi All,

I did my local setup recently but if i try to open CrxDe it is loading infinity and then an blank page is appearing. I tried multiple blogs but could not resolve this issue and not able to find the error in the error log as well.

FYI : all my bundles are active 

Loading : 

After load :

 

Can anyone help me resolving this issue.

Blogs i already tried to refer and fix this issue.
https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/aem-6-5-instance-provisioning-crx-de-not-loading/td-p/407172
https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/aem-6-2-crxde-doesn-t-work/m-p/221566

Best answer by HariDo

Hi All,

The issue was resolved a firewall was blocking the JS that's the issue.

 it was an system user permission issue. once we got the local amin rights its resolved.

 

PageEditor.js DialogEditor.js

 


Thanks to @santoshsai @aanchal-sikka @anupampat  for helping out.

4 replies

SantoshSai
Community Advisor
SantoshSaiCommunity Advisor
Community Advisor
April 27, 2025

Hi @harido,

Most probably, this problem typically happens because of:

  • Some JS errors on the CRXDE page

  • Missing bundles (some OSGi bundles not active)

  • Incorrect Java version (AEM 6.5 needs Java 8 or Java 11, depending on service pack)

  • Corrupt repository initialization or some libraries missing

If nothing else works:

Try adding these runmodes if you don't have:

-Dsling.run.modes=crx3,crx3tar,nosamplecontent

(especially crx3, crx3tar)

You can set it in your start.bat / start.sh file or however you start AEM.

Hope that helps!

Santosh Sai
    H
    HariDoAuthor
    Level 3
    April 28, 2025

    Hi @santoshsai 

    I tried updating the run mode in start.bat file but still getting the same .

     

    if not defined CQ_RUNMODE set CQ_RUNMODE=author,crx3,crx3tar,nosamplecontent

     

     

    aanchal-sikka
    Community Advisor
    aanchal-sikkaCommunity Advisor
    Community Advisor
    April 28, 2025

    @harido 

     

    Have you noticed any errors or warnings in logs, while loading CRXDE?

    Any errors in browser console?

    Aanchal Sikka
    H
    HariDoAuthor
    Level 3
    April 28, 2025

    Hi @aanchal-sikka 

    got the below console error

    GET http://localhost:4502/crx/de/js/CRX/plugins/external/PageEditor.js net::ERR_CONNECTION_RESET index.jsp:1 GET http://localhost:4502/crx/de/js/CRX/plugins/external/DialogEditor.js net::ERR_CONNECTION_RESET
    anupampat
    Community Advisor
    anupampatCommunity Advisor
    Community Advisor
    April 28, 2025

    Hi @harido ,

     

    Is the behavior same when you open it in incognito or on another browser ?

    Can you try to set it up and then open the vanilla instance and check if the same continues ?

     

    Regards,

    Anupam Patra

    H
    HariDoAuthor
    Level 3
    April 28, 2025

    Hi @anupampat 

    yes till having the same issue in incognito and on another browser as well.

    the setup is clean there is no custom configs made for this installation.

    H
    HariDoAuthorAccepted solution
    Level 3
    April 28, 2025

    Hi All,

    The issue was resolved a firewall was blocking the JS that's the issue.

     it was an system user permission issue. once we got the local amin rights its resolved.

     

    PageEditor.js DialogEditor.js

     


    Thanks to @santoshsai @aanchal-sikka @anupampat  for helping out.

    Terms & ConditionsAccessibility statement

    Loading footer...