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AEM 6.5 | Content Fragment Model publishing not working

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Level 4

I'm unable to publish the content fragment models. It shows the error message popup on the screen "Could not publish selected model(s)". As soon as I try to publish the CFM, in the browser console it shows the 500 error for the service https://aeminstance/mnt/overlay/dam/cfm/content/models/changes.json. Does anyone face this issue and can suggest some debugging steps? Thanks in advance.

Update:

Error log message:

31.07.2023 08:00:51.001 *ERROR* [10.141.173.166 [1690790450998] POST /mnt/overlay/dam/cfm/content/models/changes.json HTTP/1.1] com.adobe.cq.dam.cfm.impl.changeregister.servlet.ModelChangeServlet Segment 21d84de2-f87d-4864-a662-b1ef4208473e not found
org.apache.jackrabbit.oak.segment.SegmentNotFoundException: Segment 21d84de2-f87d-4864-a662-b1ef4208473e not found
	at org.apache.jackrabbit.oak.segment.file.AbstractFileStore.readSegmentUncached(AbstractFileStore.java:288) [org.apache.jackrabbit.oak-segment-tar:1.22.11]
	at org.apache.jackrabbit.oak.segment.file.FileStore.lambda$readSegment$10(FileStore.java:505) [org.apache.jackrabbit.oak-segment-tar:1.22.11]
	at org.apache.jackrabbit.oak.segment.SegmentCache$NonEmptyCache.lambda$getSegment$0(SegmentCache.java:163) [org.apache.jackrabbit.oak-segment-tar:1.22.11]
	at com.google.common.cache.LocalCache$LocalManualCache$1.load(LocalCache.java:4724)
	at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3522)
	at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2315)
	at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2278)
	at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2193)
	at com.google.common.cache.LocalCache.get(LocalCache.java:3932)
	at com.google.common.cache.LocalCache$LocalManualCache.get(LocalCache.java:4721)
	at org.apache.jackrabbit.oak.segment.SegmentCache$NonEmptyCache.getSegment(SegmentCache.java:160) [org.apache.jackrabbit.oak-segment-tar:1.22.11]
	at org.apache.jackrabbit.oak.segment.file.FileStore.readSegment(FileStore.java:505) [org.apache.jackrabbit.oak-segment-tar:1.22.11]
	at org.apache.jackrabbit.oak.segment.SegmentId.getSegment(SegmentId.java:153) [org.apache.jackrabbit.oak-segment-tar:1.22.11]
	at org.apache.jackrabbit.oak.segment.Record.getSegment(Record.java:71) [org.apache.jackrabbit.oak-segment-tar:1.22.11]
	at org.apache.jackrabbit.oak.segment.SegmentNodeState.getStableIdBytes(SegmentNodeState.java:166) [org.apache.jackrabbit.oak-segment-tar:1.22.11]
	at org.apache.jackrabbit.oak.segment.SegmentNodeState.getStableId(SegmentNodeState.java:153) [org.apache.jackrabbit.oak-segment-tar:1.22.11]
	at org.apache.jackrabbit.oak.segment.SegmentNodeState.fastEquals(SegmentNodeState.java:689) [org.apache.jackrabbit.oak-segment-tar:1.22.11]
	at org.apache.jackrabbit.oak.segment.SegmentNodeStore.rebase(SegmentNodeStore.java:222) [org.apache.jackrabbit.oak-segment-tar:1.22.11]
	at org.apache.jackrabbit.oak.core.MutableRoot.rebase(MutableRoot.java:227) [org.apache.jackrabbit.oak-core:1.22.11]
	at org.apache.jackrabbit.oak.jcr.delegate.SessionDelegate.refresh(SessionDelegate.java:505) [org.apache.jackrabbit.oak-jcr:1.22.11]
	at org.apache.jackrabbit.oak.jcr.delegate.SessionDelegate.prePerform(SessionDelegate.java:610) [org.apache.jackrabbit.oak-jcr:1.22.11]
	at org.apache.jackrabbit.oak.jcr.delegate.SessionDelegate.performNullable(SessionDelegate.java:239) [org.apache.jackrabbit.oak-jcr:1.22.11]
	at org.apache.jackrabbit.oak.jcr.session.SessionImpl.getItemOrNull(SessionImpl.java:226) [org.apache.jackrabbit.oak-jcr:1.22.11]
	at com.adobe.granite.repository.impl.CRX3SessionImpl.getItemOrNull(CRX3SessionImpl.java:98) [com.adobe.granite.repository:1.6.28.CQ650-B0001]
	at org.apache.sling.jcr.resource.internal.helper.jcr.JcrItemResourceFactory.getItemOrNull(JcrItemResourceFactory.java:184) [org.apache.sling.jcr.resource:3.0.18]
	at org.apache.sling.jcr.resource.internal.helper.jcr.JcrItemResourceFactory.createResource(JcrItemResourceFactory.java:96) [org.apache.sling.jcr.resource:3.0.18]
	at org.apache.sling.jcr.resource.internal.helper.jcr.JcrResourceProvider.getResource(JcrResourceProvider.java:320) [org.apache.sling.jcr.resource:3.0.18]
	at org.apache.sling.resourceresolver.impl.providers.stateful.AuthenticatedResourceProvider.getResource(AuthenticatedResourceProvider.java:135) [org.apache.sling.resourceresolver:1.7.10]
	at org.apache.sling.resourceresolver.impl.helper.ResourceResolverControl.getResource(ResourceResolverControl.java:228) [org.apache.sling.resourceresolver:1.7.10]
	at org.apache.sling.resourceresolver.impl.ResourceResolverImpl.getAbsoluteResourceInternal(ResourceResolverImpl.java:881) [org.apache.sling.resourceresolver:1.7.10]
	at org.apache.sling.resourceresolver.impl.ResourceResolverImpl.getResourceInternal(ResourceResolverImpl.java:494) [org.apache.sling.resourceresolver:1.7.10]
	at org.apache.sling.resourceresolver.impl.ResourceResolverImpl.getResource(ResourceResolverImpl.java:448) [org.apache.sling.resourceresolver:1.7.10]
	at com.adobe.cq.dam.cfm.impl.changeregister.repository.ModelChangeRepositoryImpl.getChangeRegister(ModelChangeRepositoryImpl.java:79) [com.adobe.dam.cq-dam-cfm-impl:0.11.86]
	at com.adobe.cq.dam.cfm.impl.changeregister.repository.ModelChangeRepositoryImpl.getModelChangeEvents(ModelChangeRepositoryImpl.java:114) [com.adobe.dam.cq-dam-cfm-impl:0.11.86]
	at com.adobe.cq.dam.cfm.impl.changeregister.repository.ModelChangeRepositoryImpl.lambda$getModelChangeEvents$0(ModelChangeRepositoryImpl.java:145) [com.adobe.dam.cq-dam-cfm-impl:0.11.86]
	at java.base/java.util.ArrayList.forEach(ArrayList.java:1541)
	at com.adobe.cq.dam.cfm.impl.changeregister.repository.ModelChangeRepositoryImpl.getModelChangeEvents(ModelChangeRepositoryImpl.java:145) [com.adobe.dam.cq-dam-cfm-impl:0.11.86]
	at com.adobe.cq.dam.cfm.impl.changeregister.service.ModelChangeServiceImpl.getModelChangeEvents(ModelChangeServiceImpl.java:62) [com.adobe.dam.cq-dam-cfm-impl:0.11.86]
	at com.adobe.cq.dam.cfm.impl.changeregister.servlet.ModelChangeServlet.getModelChangeEvents(ModelChangeServlet.java:126) [com.adobe.dam.cq-dam-cfm-impl:0.11.86]
	at com.adobe.cq.dam.cfm.impl.changeregister.servlet.ModelChangeServlet.doPost(ModelChangeServlet.java:81) [com.adobe.dam.cq-dam-cfm-impl:0.11.86]
	at org.apache.sling.api.servlets.SlingAllMethodsServlet.mayService(SlingAllMethodsServlet.java:146) [org.apache.sling.api:2.22.0]
	at org.apache.sling.api.servlets.SlingSafeMethodsServlet.service(SlingSafeMethodsServlet.java:342) [org.apache.sling.api:2.22.0]
	at org.apache.sling.api.servlets.SlingSafeMethodsServlet.service(SlingSafeMethodsServlet.java:374) [org.apache.sling.api:2.22.0]
	at org.apache.sling.engine.impl.request.RequestData.service(RequestData.java:574) [org.apache.sling.engine:2.7.8]
	at org.apache.sling.engine.impl.filter.SlingComponentFilterChain.render(SlingComponentFilterChain.java:45) [org.apache.sling.engine:2.7.8]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:88) [org.apache.sling.engine:2.7.8]
	at com.day.cq.wcm.core.impl.WCMDebugFilter.doFilter(WCMDebugFilter.java:138) [com.day.cq.wcm.cq-wcm-core:5.12.198]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at com.day.cq.wcm.core.impl.WCMComponentFilter.filterRootInclude(WCMComponentFilter.java:375) [com.day.cq.wcm.cq-wcm-core:5.12.198]
	at com.day.cq.wcm.core.impl.WCMComponentFilter.doFilter(WCMComponentFilter.java:190) [com.day.cq.wcm.cq-wcm-core:5.12.198]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at com.day.cq.wcm.core.impl.page.PageLockFilter.doFilter(PageLockFilter.java:91) [com.day.cq.wcm.cq-wcm-core:5.12.198]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at com.day.cq.personalization.impl.TargetComponentFilter.doFilter(TargetComponentFilter.java:94) [com.day.cq.cq-personalization:5.12.46]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at org.apache.sling.engine.impl.SlingRequestProcessorImpl.processComponent(SlingRequestProcessorImpl.java:283) [org.apache.sling.engine:2.7.8]
	at org.apache.sling.engine.impl.filter.RequestSlingFilterChain.render(RequestSlingFilterChain.java:49) [org.apache.sling.engine:2.7.8]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:82) [org.apache.sling.engine:2.7.8]
	at org.apache.sling.dynamicinclude.SyntheticResourceFilter.doFilter(SyntheticResourceFilter.java:63) [org.apache.sling.dynamic-include:3.3.0]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:84) [org.apache.sling.engine:2.7.8]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:84) [org.apache.sling.engine:2.7.8]
	at com.day.cq.wcm.core.impl.warp.TimeWarpFilter.doFilter(TimeWarpFilter.java:109) [com.day.cq.wcm.cq-wcm-core:5.12.198]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at com.adobe.cq.social.ugcbase.security.impl.SaferSlingPostServlet.doFilter(SaferSlingPostServlet.java:126) [com.adobe.cq.social.cq-social-ugcbase-impl:2.5.3]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:84) [org.apache.sling.engine:2.7.8]
	at com.day.cq.dam.core.impl.assetlinkshare.AdhocAssetShareAuthHandler.doFilter(AdhocAssetShareAuthHandler.java:440) [com.day.cq.dam.cq-dam-core:5.12.334]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:84) [org.apache.sling.engine:2.7.8]
	at com.day.cq.dam.core.impl.servlet.ActivityRecordHandler.doFilter(ActivityRecordHandler.java:141) [com.day.cq.dam.cq-dam-core:5.12.334]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at com.adobe.granite.rest.impl.servlet.ApiResourceFilter.doFilter(ApiResourceFilter.java:70) [com.adobe.granite.rest.api:1.1.16.CQ650-B0005]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at com.adobe.granite.requests.logging.impl.RequestLoggerImpl.doFilter(RequestLoggerImpl.java:121) [com.adobe.granite.requests.logging:1.0.20]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at com.adobe.granite.rest.assets.impl.AssetContentDispositionFilter.doFilter(AssetContentDispositionFilter.java:96) [com.adobe.granite.rest.assets:1.0.58]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at com.day.cq.wcm.core.impl.AuthoringUIModeServiceImpl.doFilter(AuthoringUIModeServiceImpl.java:397) [com.day.cq.wcm.cq-wcm-core:5.12.198]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at com.day.cq.wcm.mobile.core.impl.redirect.RedirectFilter.doFilter(RedirectFilter.java:248) [com.day.cq.wcm.cq-wcm-mobile-core:5.11.10]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at com.reliant.aem.core.filters.LoggingFilter.doFilter(LoggingFilter.java:58)
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at org.apache.sling.dynamicinclude.CacheControlFilter.doFilter(CacheControlFilter.java:73) [org.apache.sling.dynamic-include:3.3.0]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at org.apache.sling.engine.impl.debug.RequestProgressTrackerLogFilter.doFilter(RequestProgressTrackerLogFilter.java:110) [org.apache.sling.engine:2.7.8]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at com.adobe.cq.social.commons.cors.CORSAuthenticationFilter.doFilter(CORSAuthenticationFilter.java:91) [com.adobe.cq.social.cq-social-commons:1.10.83]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at com.day.cq.wcm.foundation.forms.FormsHandlingServletHelper.handleFilter(FormsHandlingServletHelper.java:226) [com.day.cq.wcm.cq-wcm-foundation:5.12.48]
	at com.day.cq.wcm.foundation.forms.impl.FormsHandlingServlet.doFilter(FormsHandlingServlet.java:138) [com.day.cq.wcm.cq-wcm-foundation:5.12.48]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at com.adobe.granite.optout.impl.OptOutFilter.doFilter(OptOutFilter.java:76) [com.adobe.granite.optout:1.0.0]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at com.day.cq.wcm.foundation.forms.FormsHandlingServletHelper.handleFilter(FormsHandlingServletHelper.java:226) [com.day.cq.wcm.cq-wcm-foundation:5.12.48]
	at com.adobe.cq.wcm.core.components.internal.servlets.CoreFormHandlingServlet.doFilter(CoreFormHandlingServlet.java:123) [com.adobe.cq.core.wcm.components.core:2.19.2]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at com.adobe.acs.commons.wcm.impl.AemEnvironmentIndicatorFilter$InnerEnvironmentIndicatorFilter.doFilter(AemEnvironmentIndicatorFilter.java:467)
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at com.day.cq.wcm.core.impl.WCMRequestFilter.doFilter(WCMRequestFilter.java:90) [com.day.cq.wcm.cq-wcm-core:5.12.198]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at com.adobe.cq.history.impl.HistoryRequestFilter.doFilter(HistoryRequestFilter.java:122) [com.adobe.cq.cq-history:5.10.6]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at org.apache.sling.rewriter.impl.RewriterFilter.doFilter(RewriterFilter.java:87) [org.apache.sling.rewriter:1.2.2]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at com.adobe.granite.httpcache.impl.InnerCacheFilter.doFilter(InnerCacheFilter.java:81) [com.adobe.granite.httpcache.core:1.0.8]
	at com.adobe.granite.httpcache.impl.InnerCacheFilter.doFilter(InnerCacheFilter.java:60) [com.adobe.granite.httpcache.core:1.0.8]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:131) [org.apache.sling.i18n:2.5.14]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at com.adobe.granite.csrf.impl.CSRFFilter.doFilter(CSRFFilter.java:217) [com.adobe.granite.csrf:1.0.20.CQ650-B0002]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at org.apache.sling.security.impl.ContentDispositionFilter.doFilter(ContentDispositionFilter.java:152) [org.apache.sling.security:1.1.16]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:84) [org.apache.sling.engine:2.7.8]
	at com.adobe.granite.resourceresolverhelper.impl.ResourceResolverHelperImpl.doFilter(ResourceResolverHelperImpl.java:83) [com.adobe.granite.resourceresolverhelper:1.0.4]
	at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.8]
	at org.apache.sling.engine.impl.SlingRequestProcessorImpl.doProcessRequest(SlingRequestProcessorImpl.java:151) [org.apache.sling.engine:2.7.8]
	at org.apache.sling.engine.impl.SlingMainServlet.service(SlingMainServlet.java:250) [org.apache.sling.engine:2.7.8]
	at org.apache.felix.http.base.internal.handler.ServletHandler.handle(ServletHandler.java:123) [org.apache.felix.http.jetty:4.1.10]
	at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:86) [org.apache.felix.http.jetty:4.1.10]
	at com.adobe.acs.commons.wcm.impl.AemEnvironmentIndicatorFilter.doFilter(AemEnvironmentIndicatorFilter.java:208)
	at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.1.10]
	at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.1.10]
	at com.adobe.granite.license.impl.LicenseCheckFilter.doFilter(LicenseCheckFilter.java:308) [com.adobe.granite.license:1.2.10]
	at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.1.10]
	at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.1.10]
	at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:131) [org.apache.sling.i18n:2.5.14]
	at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.1.10]
	at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.1.10]
	at org.apache.sling.featureflags.impl.FeatureManager.doFilter(FeatureManager.java:116) [org.apache.sling.featureflags:1.2.2]
	at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.1.10]
	at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.1.10]
	at org.apache.sling.engine.impl.log.RequestLoggerFilter.doFilter(RequestLoggerFilter.java:75) [org.apache.sling.engine:2.7.8]
	at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.1.10]
	at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.1.10]
	at org.apache.sling.engine.impl.parameters.RequestParameterSupportConfigurer.doFilter(RequestParameterSupportConfigurer.java:67) [org.apache.sling.engine:2.7.8]
	at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.1.10]
	at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.1.10]
	at org.apache.felix.http.base.internal.dispatch.Dispatcher$1.doFilter(Dispatcher.java:146) [org.apache.felix.http.jetty:4.1.10]
	at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1002) [org.apache.felix.http.jetty:4.1.10]
	at com.adobe.granite.auth.oauth.impl.OAuthCallbackFilter.doFilter(OAuthCallbackFilter.java:69) [com.adobe.granite.auth.oauth:1.7.2]
	at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:137) [org.apache.felix.http.jetty:4.1.10]
	at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1008) [org.apache.felix.http.jetty:4.1.10]
	at com.adobe.granite.auth.ims.impl.IMSClusterExchangeTokenPreprocessor.doFilter(IMSClusterExchangeTokenPreprocessor.java:281) [com.adobe.granite.auth.ims:1.3.12.CQ650-B0014]
	at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:137) [org.apache.felix.http.jetty:4.1.10]
	at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1008) [org.apache.felix.http.jetty:4.1.10]
	at org.apache.sling.security.impl.ReferrerFilter.doFilter(ReferrerFilter.java:326) [org.apache.sling.security:1.1.16]
	at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:137) [org.apache.felix.http.jetty:4.1.10]
	at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1008) [org.apache.felix.http.jetty:4.1.10]
	at org.apache.felix.http.sslfilter.internal.SslFilter.doFilter(SslFilter.java:97) [org.apache.felix.http.sslfilter:1.2.6]
	at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:137) [org.apache.felix.http.jetty:4.1.10]
	at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1008) [org.apache.felix.http.jetty:4.1.10]
	at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager.invokePreprocessors(WhiteboardManager.java:1012) [org.apache.felix.http.jetty:4.1.10]
	at org.apache.felix.http.base.internal.dispatch.Dispatcher.dispatch(Dispatcher.java:91) [org.apache.felix.http.jetty:4.1.10]
	at org.apache.felix.http.base.internal.dispatch.DispatcherServlet.service(DispatcherServlet.java:49) [org.apache.felix.http.jetty:4.1.10]
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) [org.apache.felix.http.servlet-api:1.1.2]
	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:799) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:550) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1435) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:501) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1350) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:191) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.server.Server.handle(Server.java:516) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:388) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:633) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:380) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:338) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:315) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:173) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:383) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:882) [org.apache.felix.http.jetty:4.1.10]
	at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1036) [org.apache.felix.http.jetty:4.1.10]
	at java.base/java.lang.Thread.run(Thread.java:834)
1 Accepted Solution

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Correct answer by
Community Advisor

hello @Mukesh_Kumar_Co 

 

You might have to revert to the last good revision of SegmentStore

 

Please refer to the article from Adobe https://helpx.adobe.com/in/experience-manager/kb/SegmentNotFoundException.html 


Aanchal Sikka

View solution in original post

10 Replies

Avatar

Level 2

If its on your local, make sure that the Default Agent of Replication Agents on Author is enabled and configured properly.

http://localhost:4502/etc/replication/agents.author/publish.html

 

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Level 4

We started noticing this issue on one of the environments recently. The default agent is configured properly and the "Test Connection" shows no error.

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Level 3

How you checked error log file? You may get some clue about probable root cause of this issue. 

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Level 4

Seems an error message indicates a missing segment. As I'm still not able to understand the root cause of failing publishing so attached the log message in the question so that anyone can suggest a fix in case seen a similar issue.

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Community Advisor

If you created a newly content fragment model have you published the path under /conf/dam for your content fragment model?

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/published-content-fragment...

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Community Advisor

@Mukesh_Kumar_Co 

Kindly share an error log after publishing the content fragment. this will provide more clarity to resolve the issue.

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Community Advisor

Hello @Mukesh_Kumar_Co 

 

  • Is the error occurring with a specific CF Model?
    • Was the CF Model created on the env? Or has it been deployed via code or packages?
    • Please check for any references in the Model. Are those references also available?
  • Please check for errors in error.log on publishing the Model. That would provide better clarity.
  • Please assure that you have sufficient rights to publish it and its references. You can also rule it out, by using admin privileges to publish it.

 


Aanchal Sikka

Avatar

Level 4

@aanchal-sikka , I can see this issue with all the CFM. It was working before and I'm having Administrator rights and was able to publish CFM before and can publish in other environments. I have updated the question to include error log message.

Avatar

Correct answer by
Community Advisor

hello @Mukesh_Kumar_Co 

 

You might have to revert to the last good revision of SegmentStore

 

Please refer to the article from Adobe https://helpx.adobe.com/in/experience-manager/kb/SegmentNotFoundException.html 


Aanchal Sikka