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N
Nseddon
October 17, 2019

AEM 6.5 authentication error

  • October 17, 2019
  • 6 replies
  • 6522 views

i am getting the error below continuously in the server log and i have enable debigging in the lc_turnkey.xml and standalone.xml files but it is not telling me anything.

15:36:04,931 WARN  [com.adobe.idp.um.businesslogic.authentication.AuthenticationManagerBean] (Thread-286) Authentication failed for user [author] (Scheme - Username/Password) Reason: Username or password is incorrect . Refer to debug level logs for category com.adobe.idp.um.businesslogic.authentication for further details

Does anyone have any ideas.

Thanks!

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6 replies

H
Adobe Employee
Hamid1350Adobe Employee
Adobe Employee
October 17, 2019

It shows a failed login attempt. Whats special about it ? Do you think this is not a correct entry in the log ?

Can you debug for the following package as instructed in the logs:

com.adobe.idp.um.businesslogic.authentication

N
NseddonAuthor
October 17, 2019

Sorry, I should have elaborated on that.

I did not create a user named author and when I search for it in Users I don’t see anything.

am looking to find out where it is configured so I can  figure out why it is getting an authentication error.

Thanks!

U
Adobe Employee
user05162Adobe Employee
Adobe Employee
October 18, 2019

Are you using SAML handler to configure authentication? Can you provide more details on the setup?

G
GPhillips58
Level 3
January 31, 2020
I have been told that it is a bug in 6.5. They removed the author user but not the calls using it. It was supposed to be fixed in SP3 but I just installed that and it isn't fixed..
    R
    robkoch
    December 12, 2020

    So how do we fix this?

    pat-lego
    Adobe Employee
    pat-legoAdobe Employee
    Adobe Employee
    May 2, 2022

    I can validate that after installing Forms Fix Pack https://experienceleague.adobe.com/docs/experience-manager-release-information/aem-release-updates/forms-updates/aem-forms-releases.html?lang=en the issue has been resolved.

     

    Make sure to update your EAR files redeploy and update the CRX repository and forms add on accordingly.

    Soren_Hoy
    Soren_Hoy
    Level 2
    October 31, 2023

    Hi I just made a fresh install with newest version of AEM Forms JEE. It still have the problem. Does anyone know how to fix this?

     

    I'cant understand that Adobe has not fixed this in 3-4 years.

    this line from the log is appering every 30 second:

    09:04:40,179 WARN [com.adobe.idp.um.businesslogic.authentication.AuthenticationManagerBean] (Thread-152) Authentication failed for user [author] (Scheme - Username/Password) Reason: Username or password is incorrect . Refer to debug level logs for category com.adobe.idp.um.businesslogic.authentication for further details

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