AEM 6.4 -- RTE Hyperlink plugin-- Target drop down flickers infinite on scroll. | Community
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Var
Var
Level 4
December 19, 2018

AEM 6.4 -- RTE Hyperlink plugin-- Target drop down flickers infinite on scroll.

  • December 19, 2018
  • 4 replies
  • 14196 views

Use Case,

  1. Drag and Drop a Text component in http://localhost:4502/editor.html/content/we-retail/us/en/men.html  page.
  2. Open the Text component dialog for the edit, Author some text in the Rich Text area of the component.
  3. Select the Text and Click on the "Hyperlink" RTE plugin,
  4. Click on the "Target" drop down
  5. Try to scroll by mouse.
  6. Observe that the RTE plugin drop down start flickering and it is infinite

Note :-- It happens in default small Touch UI dialog window, not on full dialog window.

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4 replies

kautuk_sahni
Community Manager
kautuk_sahniCommunity Manager
Community Manager
January 7, 2019

Are you also to reproduce it to other browsers as well?

Ratna Kumar​ can you please have a look at this one?

Kautuk Sahni
    Ratna_Kumar
    Ratna_Kumar
    Level 10
    January 7, 2019

    Hi,

    I too checked the issue in Chrome and Mozilla and yes there is a dropdown flickering issue and not on full dialog window.

    I think this is a bug. Please raise the support ticket to Day care.

    Thanks,

    Ratna Kumar.

    A
    AshishRa17
    Level 2
    June 7, 2019

    Hi Ratna,

    Could you please update the resolution here as we are also facing the same issue here on AEM 6.4 SP3.  Is this got resolved?

    Would really appreciate your help.

    Regards,

    Ashish

    T
    Adobe Employee
    trufflemeatloafAdobe Employee
    Adobe Employee
    July 25, 2019

    Hi Ashishr,

    Please have team expand and review the 6.4.4.0 release notes [1] , in particular, search for CQ-4257440 details :

    Snippet:

    • Rich Text Editor in dialog is flickering when popover of a plugin is higher than text area, hence, blocking any further authoring. NPR-27579: Hotfix for CQ-4257440

    Regards,

    Lisa

    [1] AEM 6.4 Service Pack Release Notes

    Nina_Carty
    Nina_Carty
    Level 3
    July 24, 2019

    We are also experiencing this problem on AEM 6.4 SP4.

    T
    Adobe Employee
    trufflemeatloafAdobe Employee
    Adobe Employee
    July 25, 2019

    Hi Tarrant County team,

    We are working internally (with your CSE) to review the issue on your PROD environment -- we will be updating the related Daycare ticket accordingly.  We apologize for the lack of ticket updates -- as detailed in the recent ticket update.

    Regards,

    Lisa

    Nina_Carty
    Nina_Carty
    Level 3
    July 26, 2019

    Hi Lisa,

    Thank you so much for your quick resolution to this issue. For others with this problem, it was happening on our system due to dispatcher caching on the author.

    Best,

    Nina

    S
    Sheetal_Mishra
    August 14, 2020

    I can see this fix is available in AEM 6.4.8.0 .But Currently we are using AEM 6.3 .Do we have any fix available for 6.3 version

    Thanks

    Sheetal

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