AEM 6.3 users are truncated/ removed in a group | Community
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Karthi45
Karthi45
Level 3
May 24, 2018
Solved

AEM 6.3 users are truncated/ removed in a group

  • May 24, 2018
  • 11 replies
  • 10726 views

Hi All,

Actually we have a group(Authors) that having 600+ users/Members .Sometimes its truncating Users unfortunately after adding users also its happening .

Can any one suggest me to overcome this issue.

am Suggested below solution its works for temp solution or is there any permanent solution?

Everything is Interlinked.So Groups and permissions are interlinked .

In a Group(Authors) we can add another group(GroupB) /A Group can be a Member of another Group.  so.Creating a  new group and adding as a member of "@Authors" Group.

Please Help me to overcome this issue .if my understanding about Groups and permissions is mistaken please correct me .

Thanks In Advance

-Karthi

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    Best answer by Kunwarsaluja

    Moving to latest maintenance release for 6.3 should help here. Plan with your team to update the instances to AEM 6.3 SP2 CFP1

    11 replies

    smacdonald2008
    smacdonald2008
    Level 10
    May 24, 2018

    When you add new members - you are seeing other users disappear?

    Karthi45
    Karthi45Author
    Level 3
    May 24, 2018

    Hi Scott ,

    Thanks for your reply!

    Yeah while adding/removing action this issue is happening .These days it took all users saved but now while adding the members its dropping users out of group

    Thanks

    Karthi

    K
    Adobe Employee
    KunwarsalujaAdobe Employee
    Adobe Employee
    May 24, 2018

    I didn't get the complete issue ? Are you referring to users/groups being added using the Classic UI or Touch UI or you don't' see the users/groups in CRXDE ?

    Which exact patch version of AEM 6.3 is this ? If on less than 6.3.1.2, there is a known issue  where Updating a group with more than 26 members wipes out existing members and is already fixed in latest release

    Karthi45
    Karthi45Author
    Level 3
    May 24, 2018

    Hi Kunwar,

    Thanks for your reply!

    its our Production environment So we dnt have access to CRX and we are using aem 6.3.1.0 for adding group member we used Classic UI(useradmin Console).

    K
    Adobe Employee
    KunwarsalujaAdobe EmployeeAccepted solution
    Adobe Employee
    May 24, 2018

    Moving to latest maintenance release for 6.3 should help here. Plan with your team to update the instances to AEM 6.3 SP2 CFP1

      smacdonald2008
      smacdonald2008
      Level 10
      May 24, 2018

      Thanks for confirming Kunwar!

        Karthi45
        Karthi45Author
        Level 3
        May 24, 2018

        Hi kunwar

        Am searching issue for solution.
        This issue in Prod .so am need some temp solution Could you please help me? .

        K
        Adobe Employee
        KunwarsalujaAdobe Employee
        Adobe Employee
        May 24, 2018

        I am not aware of any workaround other than installing latest patches for 6.3. Also, I wouldn't recommend putting patches/fixes directly on production but test it on lower environment and promote it production in a systematic approach

          Karthi45
          Karthi45Author
          Level 3
          May 24, 2018

          Thanks For the reply .lets work on the same !

          V
          varun_venugopal
          May 30, 2018

          Thank a lot Kunwar. We did as per what you had suggested and it worked.

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