AEM 6.2 Touch UI RTE: Text field becomes read-only while editing | Community
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M
mdude04
Level 2
July 23, 2017
Solved

AEM 6.2 Touch UI RTE: Text field becomes read-only while editing

  • July 23, 2017
  • 8 replies
  • 6412 views

I'm having issues with an RTE component in Touch UI. In dialog view, whenever I click outside of the text area, the entire field becomes read-only and I am unable to edit anything. The only way to edit the text is to close out of the dialog and go back in. The same thing happens when I click the Source Edit button (meaning I am completely unable to ever edit the HTML source; it becomes read-only as soon as I click the button).

In in-place editing, a similar thing happens where, when I click Source Edit, it just saves the component and closes out of the full-screen view.

Is this a known issue? Any help would be greatly appreciated.

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    Best answer by Techaspect_Solu

    Hi Mark,

    I am not able to replicate the issues you are facing.

    You can go through the doc related to the Rich Text Editor here below

    https://docs.adobe.com/docs/en/aem/6-2/administer/operations/page-authoring/rich-text-editor.html

    There is the helpx article related to Rich Text Editor,you can check here below

    https://helpx.adobe.com/experience-manager/using/configure-touchui-rte.html

    Thanks,

    Techaspect Solutions.

    http://www.techaspect.com/

    8 replies

    viveksachdeva
    Community Advisor
    viveksachdevaCommunity Advisor
    Community Advisor
    July 24, 2017

    Mind sharing a sample package?

    Techaspect_Solu
    Techaspect_SoluAccepted solution
    Level 7
    July 24, 2017

    Hi Mark,

    I am not able to replicate the issues you are facing.

    You can go through the doc related to the Rich Text Editor here below

    https://docs.adobe.com/docs/en/aem/6-2/administer/operations/page-authoring/rich-text-editor.html

    There is the helpx article related to Rich Text Editor,you can check here below

    https://helpx.adobe.com/experience-manager/using/configure-touchui-rte.html

    Thanks,

    Techaspect Solutions.

    http://www.techaspect.com/

    smacdonald2008
    smacdonald2008
    Level 10
    July 24, 2017

    Try on a fresh install of AEM - I have never seen this issue. I suspect issue is with your environment.

    M
    mdude04Author
    Level 2
    July 25, 2017

    Interestingly, when I tried accessing it on a different computer, this issue did not exist. Both were Windows 10 PCs (tried on Firefox and Chrome). Very strange, but I guess not a problem anymore as long as I use the other PC.

    P
    pradeepb6049780
    Level 3
    July 25, 2017

    Hi Mark,

    If your laptop has a touch screen enabled. Please disable and give a try.

    V
    Adobe Employee
    vmehrotrAdobe Employee
    Adobe Employee
    July 25, 2017

    Hi,

    If you are having issues only on windows 10 laptops.

    Then See https://docs.adobe.com/docs/en/aem/6-3/release-notes/known-issues.html#Rich Text Editor

    On Windows 10 laptops

    in Chrome for AEM 6.2,

    The Chrome flag 'Enable Touch Events' under 'chrome://flags/' must be set to 'Disabled' to avoid breaking various functionalities of RTE.

    For Firefox

    Type about:config in your browser and click the accept button

    Search for dom.w3c_touch_events.enabled

    Please set it to 0, to disable it.

      M
      mdude04Author
      Level 2
      July 25, 2017

      Thank you! This solved it and should be marked as the correct answer.

      V
      Adobe Employee
      vmehrotrAdobe Employee
      Adobe Employee
      July 25, 2017

      thanks for update. Glad i could help.

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