AEM 6.2 sp1 Card view in dam asset manager not showing all items

Avatar

Avatar
Validate 1
Level 2
Phoenix_uy
Level 2

Likes

4 likes

Total Posts

19 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 3
Boost 1
View profile

Avatar
Validate 1
Level 2
Phoenix_uy
Level 2

Likes

4 likes

Total Posts

19 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 3
Boost 1
View profile
Phoenix_uy
Level 2

22-01-2018

Hello everyone, I've a problem with the asset manager where the Card view (ONLY the Card View) is not showing all the items, just two folders but I've more assets that if I set another type of view such as Column or List I see all the assets.

My instance:

  • AEM 6.2 SP1 (previous to install SP1 I've to install cq-6.2.0-hotfix-12785-7.0)
  • cq-6.2.0-sp1-cfp-5.0
  • cq-6.2.0-sp1-cfp-9.0

This happens even with an admin user with this groups assigned:

  • administrators
  • everyone

What could it be happening?

Replies

Avatar

Avatar
Validate 25
Level 10
smacdonald2008
Level 10

Likes

1,409 likes

Total Posts

12,671 posts

Correct reply

2,278 solutions
Top badges earned
Validate 25
Validate 10
Validate 1
Give back 900
Give back 600
View profile

Avatar
Validate 25
Level 10
smacdonald2008
Level 10

Likes

1,409 likes

Total Posts

12,671 posts

Correct reply

2,278 solutions
Top badges earned
Validate 25
Validate 10
Validate 1
Give back 900
Give back 600
View profile
smacdonald2008
Level 10

22-01-2018

Are you able to see the default files that comes with geometrixx. For example - I am not seeing missing assets

AGEOCARD.png

Avatar

Avatar
Validate 1
Level 2
Phoenix_uy
Level 2

Likes

4 likes

Total Posts

19 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 3
Boost 1
View profile

Avatar
Validate 1
Level 2
Phoenix_uy
Level 2

Likes

4 likes

Total Posts

19 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 3
Boost 1
View profile
Phoenix_uy
Level 2

22-01-2018

No, I'm not able to see the geometrixx default assets also.

Avatar

Avatar
Validate 25
Level 10
smacdonald2008
Level 10

Likes

1,409 likes

Total Posts

12,671 posts

Correct reply

2,278 solutions
Top badges earned
Validate 25
Validate 10
Validate 1
Give back 900
Give back 600
View profile

Avatar
Validate 25
Level 10
smacdonald2008
Level 10

Likes

1,409 likes

Total Posts

12,671 posts

Correct reply

2,278 solutions
Top badges earned
Validate 25
Validate 10
Validate 1
Give back 900
Give back 600
View profile
smacdonald2008
Level 10

22-01-2018

There is something wrong with your instance -- can you please log a support ticket as you may need a hotfix. You should be seeing all of these files.

Avatar

Avatar
Validate 1
Level 2
Phoenix_uy
Level 2

Likes

4 likes

Total Posts

19 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 3
Boost 1
View profile

Avatar
Validate 1
Level 2
Phoenix_uy
Level 2

Likes

4 likes

Total Posts

19 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 3
Boost 1
View profile
Phoenix_uy
Level 2

22-01-2018

How do I do that?

Avatar

Avatar
Validate 25
Level 10
smacdonald2008
Level 10

Likes

1,409 likes

Total Posts

12,671 posts

Correct reply

2,278 solutions
Top badges earned
Validate 25
Validate 10
Validate 1
Give back 900
Give back 600
View profile

Avatar
Validate 25
Level 10
smacdonald2008
Level 10

Likes

1,409 likes

Total Posts

12,671 posts

Correct reply

2,278 solutions
Top badges earned
Validate 25
Validate 10
Validate 1
Give back 900
Give back 600
View profile
smacdonald2008
Level 10

22-01-2018

See - Steps to Submit an Adobe DayCare Ticket (Keep this Pinned)

Also to verify that Card view works - try on a fresh AEM instance.