AEM 6.1 Select Path Nested Folders in IE

Forum|Forum|9 years ago
June 24, 2016
9 replies
2909 views

Hello, this only happening in Internet Explorer 11 (but also lower versions) both Windows 10 and Windows 7.

When trying to select using the browser dialog, elements keep being nested inside. Any hints?

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Best answer by leeasling

This is a known bug. You can request hotfix 8879 from Adobe to address this issue.

smacdonald2008

Level 10

This is a bug - as usual IE (seems most issues are wiht this browser - not Chrome or FF) - please file a support ticket.

ronnyfmAuthor

Level 4

Thanks, where could I file it? I tried this URL https://daycare.day.com/home/createaticket.html but it is not accepting my credentials.

ronnyfmAuthor

Level 4

And just for the record, the issue is related to the implementation of the Tree.js findChild method.

We are using Pathfield, which does have a treePanel object, when calling treePanel.selectPath this calls the findChild function. For an still unknown reason, IE returns a wrong result and the treePanel is not able to select the path, therefore nesting the folders.

That is as far as I could get for now. Attaching screenshots.

ronnyfmAuthor

Level 4

Firefox gets success=true

L

leeaslingAccepted solution

Level 8

This is a known bug. You can request hotfix 8879 from Adobe to address this issue.

ronnyfmAuthor

Level 4

Thanks, I filed a support ticket since I didn't find that hot package anywhere, neither here https://helpx.adobe.com/experience-manager/kb/aem61-available-hotfixes.html nor in the package share.

L

leeasling

Level 8

Correct, it's a private hotfix that needs to be requested.

ronnyfmAuthor

Level 4