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M
mikes53534728
Level 2
November 19, 2015
Solved

AEM 6.0 SP3 won't install

  • November 19, 2015
  • 4 replies
  • 1448 views

Hello, 

In my development environment, I have 3 servers: one author and 2 publishers. All 3 previously had 6.0 SP2. I upgraded to SP3 on all 3 environments. Only the two publishers actually show the correct oak version (1.0.22) and "SP3" displayed on the welcome screen. The author server, for some reason, will not take the upgrade. It's still stuck on oak 1.0.18 and won't take the upgrade. I have tried reinstalling the package a couple times now with no luck. 

Any ideas where to start with this?

Thanks,

Mike

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Best answer by ogill

Hi Mike,

From the log I see the install started at 

20.11.2015 13:33:55.237 *WARN* [qtp450911036-34] org.apache.jackrabbit.vault.packaging.impl.JcrPackageImpl Refusing to recreate snapshot adobe/cq600/servicepack/.snapshot:aem-service-pkg:6.0.SP3, already exists.

The last message is at:

20.11.2015 13:35:21.094 *INFO* [qtp450911036-34] org.apache.jackrabbit.vault.packaging.impl.ZipVaultPackage Extracting day/cq60/product:cq-ui-classic-content:1.0.190 completed.

Usually I would expect to see a lot more messages when a SP is installed.

To deal with this situation you can try to uninstall the package, delete it from the repository and try again. Or raise a daycare ticket to debug the issue. Or recreate the instance from a copy of the your other publish instance and debug at a later time.

Regards,

Opkar

4 replies

smacdonald2008
smacdonald2008
Level 10
November 19, 2015
Are you seeing errors in the log file?   
O
Adobe Employee
ogillAdobe Employee
Adobe Employee
November 20, 2015

When you install the package from package manager, does the install complete without error. In the error.log file, the install process will keep on running although the package manager says it is completed, does the install complete without error in the error.log file?

Regards,

Opkar

M
mikes53534728Author
Level 2
November 20, 2015

The package in crx package manager shows that it was successfully installed so no issues there.

I am seeing one error message in error.log over and over but not sure it's related. See below. I also attached the error.log from today when I just tried to install again with no luck.

0.11.2015 13:27:49.679 *ERROR* [pool-755-thread-5-com_day_cq_replication_job_publish(com/day/cq/replication/job/publish)] com.day.cq.replication.impl.AgentManagerImpl Job contains agent which is not started: publish. waiting ReplicationJob{job=JobImpl [properties=org.apache.sling.api.wrappers.ValueMapDecorator@18450cdc : {slingevent:application=6f193cc4-c7a4-4420-a4b9-19cec63d6621, event.job.retries=-1, jcr:created=java.util.GregorianCalendar[time=1447971860320,areFieldsSet=true,areAllFieldsSet=true,lenient=false,zone=sun.util.calendar.ZoneInfo[id="GMT",offset=0,dstSavings=0,useDaylight=false,transitions=0,lastRule=null],firstDayOfWeek=1,minimalDaysInFirstWeek=1,ERA=1,YEAR=2015,MONTH=10,WEEK_OF_YEAR=47,WEEK_OF_MONTH=3,DAY_OF_MONTH=19,DAY_OF_YEAR=323,DAY_OF_WEEK=5,DAY_OF_WEEK_IN_MONTH=3,AM_PM=1,HOUR=10,HOUR_OF_DAY=22,MINUTE=24,SECOND=20,MILLISECOND=320,ZONE_OFFSET=0,DST_OFFSET=0], cq:time=1410470103072, event.job.topic=com/day/cq/replication/job/publish, cq:user=admin, event.job.retrycount=274427, slingevent:eventId=2014/9/11/21/15/com.day.cq.replication.job.publish_6f193cc4-c7a4-4420-a4b9-19cec63d6621_1772, jcr:createdBy=admin, slingevent:created=java.util.GregorianCalendar[time=1410470103092,areFieldsSet=true,areAllFieldsSet=true,lenient=false,zone=sun.util.calendar.ZoneInfo[id="GMT",offset=0,dstSavings=0,useDaylight=false,transitions=0,lastRule=null],firstDayOfWeek=1,minimalDaysInFirstWeek=1,ERA=1,YEAR=2014,MONTH=8,WEEK_OF_YEAR=37,WEEK_OF_MONTH=2,DAY_OF_MONTH=11,DAY_OF_YEAR=254,DAY_OF_WEEK=5,DAY_OF_WEEK_IN_MONTH=2,AM_PM=1,HOUR=9,HOUR_OF_DAY=21,MINUTE=15,SECOND=3,MILLISECOND=92,ZONE_OFFSET=0,DST_OFFSET=0], replicationContent=ReplicationContentFacade{path='/var/replication/data/6f193cc4-c7a4-4420-a4b9-19cec63d6621/69/69ffb8b3-2510-48b3-b19d-cdf3d2590128', contentType='application/cq5-replication-durbo', contentLength=147355}, sling:resourceType=slingevent:Job, cq:path=/content/dam/Massey/logo_mf.png, event.job.queued.time=java.util.GregorianCalendar[time=1447971820447,areFieldsSet=true,areAllFieldsSet=true,lenient=false,zone=sun.util.calendar.ZoneInfo[id="GMT",offset=0,dstSavings=0,useDaylight=false,transitions=0,lastRule=null],firstDayOfWeek=1,minimalDaysInFirstWeek=1,ERA=1,YEAR=2015,MONTH=10,WEEK_OF_YEAR=47,WEEK_OF_MONTH=3,DAY_OF_MONTH=19,DAY_OF_YEAR=323,DAY_OF_WEEK=5,DAY_OF_WEEK_IN_MONTH=3,AM_PM=1,HOUR=10,HOUR_OF_DAY=22,MINUTE=23,SECOND=40,MILLISECOND=447,ZONE_OFFSET=0,DST_OFFSET=0], event.job.started.time=java.util.GregorianCalendar[time=1448026069677,areFieldsSet=true,areAllFieldsSet=true,lenient=true,zone=sun.util.calendar.ZoneInfo[id="Etc/UTC",offset=0,dstSavings=0,useDaylight=false,transitions=0,lastRule=null],firstDayOfWeek=1,minimalDaysInFirstWeek=1,ERA=1,YEAR=2015,MONTH=10,WEEK_OF_YEAR=47,WEEK_OF_MONTH=3,DAY_OF_MONTH=20,DAY_OF_YEAR=324,DAY_OF_WEEK=6,DAY_OF_WEEK_IN_MONTH=3,AM_PM=1,HOUR=1,HOUR_OF_DAY=13,MINUTE=27,SECOND=49,MILLISECOND=677,ZONE_OFFSET=0,DST_OFFSET=0], event.job.retrydelay=60000, event.job.application=6f193cc4-c7a4-4420-a4b9-19cec63d6621, jcr:primaryType=slingevent:Job, event.job.queuename=com_day_cq_replication_job_publish, cq:type=ACTIVATE}, topic=com/day/cq/replication/job/publish, path=/var/eventing/jobs/assigned/6f193cc4-c7a4-4420-a4b9-19cec63d6621/com.day.cq.replication.job.publish/2014/9/11/21/15/com.day.cq.replication.job.publish_6f193cc4-c7a4-4420-a4b9-19cec63d6621_1772, name=null, jobId=2014/9/11/21/15/com.day.cq.replication.job.publish_6f193cc4-c7a4-4420-a4b9-19cec63d6621_1772, isBridgedEvent=false]}

O
Adobe Employee
ogillAdobe EmployeeAccepted solution
Adobe Employee
November 20, 2015

Hi Mike,

From the log I see the install started at 

20.11.2015 13:33:55.237 *WARN* [qtp450911036-34] org.apache.jackrabbit.vault.packaging.impl.JcrPackageImpl Refusing to recreate snapshot adobe/cq600/servicepack/.snapshot:aem-service-pkg:6.0.SP3, already exists.

The last message is at:

20.11.2015 13:35:21.094 *INFO* [qtp450911036-34] org.apache.jackrabbit.vault.packaging.impl.ZipVaultPackage Extracting day/cq60/product:cq-ui-classic-content:1.0.190 completed.

Usually I would expect to see a lot more messages when a SP is installed.

To deal with this situation you can try to uninstall the package, delete it from the repository and try again. Or raise a daycare ticket to debug the issue. Or recreate the instance from a copy of the your other publish instance and debug at a later time.

Regards,

Opkar

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