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SOLVED

Adobe ID is not linked with your Adobe Experience Cloud solution accounts

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Level 1

Hi,

 

Today I would like to get AEM SDK but I met below exceptions:

 

It seems that your Adobe ID is not linked with your Adobe Experience Cloud solution accounts.
Please get in touch with your Org Administrator or Adobe Enterprise Support.

 

Can one help tip that how to link for it, thanks~

1 Accepted Solution

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Correct answer by
Community Advisor

@adanbreak 

Login with your Organization email and make sure your account is Company not Personal account.

Screenshot 2021-02-02 at 9.54.49 AM.png

{Edit: Thought I have added this} Write a mail to spphelp@adobe.com from company mail id.

If you are still facing issue, check with your Organization.

View solution in original post

4 Replies

Avatar

Correct answer by
Community Advisor

@adanbreak 

Login with your Organization email and make sure your account is Company not Personal account.

Screenshot 2021-02-02 at 9.54.49 AM.png

{Edit: Thought I have added this} Write a mail to spphelp@adobe.com from company mail id.

If you are still facing issue, check with your Organization.

Avatar

Level 1

How do you switch from a personal accounts to a company account? By accident i made a personal account with my company address

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Level 1

why is this sooo darn complicated i just want to link accounts?