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Adobe ID is not linked with your Adobe Experience Cloud solution accounts

Forum|Forum|5 years ago
June 3, 2020
5 replies
9410 views

Hi Team,

Getting below error, please suggest...

"Welcome to Adobe Experience Cloud It seems that your Adobe ID is not linked with your Adobe Experience Cloud solution accounts Please get in touch with your Org Administrator or Adobe Enterprise Support."

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Best answer by ms114

Do you have access to adminconsole.adobe.com?

You would need to get in touch with the person who manages the solution in your org and ask them to set up your id via adminconsole.adobe.com

M

ms114

Accepted solution

Adobe Employee

Do you have access to adminconsole.adobe.com?

You would need to get in touch with the person who manages the solution in your org and ask them to set up your id via adminconsole.adobe.com

santhosh_kumark

Level 6

Hi @nispande17 ,

Please connect with your organization admin who manages access related to adobe products. Once they add your ID to the product i adobe cloud, you can able to access it.

sunjot16

Adobe Employee

You can reach out to the person in your organization who has admin access in the Admin Console(Org Administrator), such that they can add you to the solution, or raise a case with Admin Console support team, if you still run into any such issues.