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Gdubz-57m2mu
Gdubz-57m2mu
Level 5
August 26, 2016
Solved

Activate No Longer Works (ActivationReferenceSearchServlet)

  • August 26, 2016
  • 3 replies
  • 2353 views

When attempting to activate a page, nothing happens, no error is thrown in the top-right as it usually does. Opening the browser inspector / console, I can see the following error (removed hostname and path to page but they are correct in the console log)

widgets.js:3319 GET http://<hostname>:4502/libs/wcm/core/content/reference.json?path=<path-to-page>&_charset_=UTF-8&_dc=1472235528530 500 (Server Error)

When I attempt to visit that URL, here is the output log:

{"assets":[ java.lang.NullPointerException Cannot serve request to /libs/wcm/core/content/reference.json in com.day.cq.wcm.core.impl.reference.ActivationReferenceSearchServlet Exception: java.lang.NullPointerException at com.day.cq.wcm.core.impl.reference.ActivationReferenceSearchServlet.doGet(ActivationReferenceSearchServlet.java:137) at org.apache.sling.api.servlets.SlingSafeMethodsServlet.mayService(SlingSafeMethodsServlet.java:268) at org.apache.sling.api.servlets.SlingSafeMethodsServlet.service(SlingSafeMethodsServlet.java:344) at org.apache.sling.api.servlets.SlingSafeMethodsServlet.service(SlingSafeMethodsServlet.java:375) at org.apache.sling.engine.impl.request.RequestData.service(RequestData.java:533) at org.apache.sling.engine.impl.filter.SlingComponentFilterChain.render(SlingComponentFilterChain.java:45) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:64) at com.day.cq.personalization.impl.TargetComponentFilter.doFilter(TargetComponentFilter.java:96) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:60) at com.day.cq.wcm.core.impl.WCMDebugFilter.doFilter(WCMDebugFilter.java:133)

We don't have any campaigns configured and the geometrixx content still exists, so not really sure what could be the issue.

EDIT: Had to snip the log short because of the character limit of this post. I can try to post the rest if you need but most of it is all Filter crap.

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Best answer by Gdubz-57m2mu

Figured this out -- posting here for anyone else in case they search and land here.

This particular case was due to a tag that was being used in the page properties. It's a tag that was deployed from our SVN via maven build. For some reason the date wasn't formatted correctly so the TypeHint was ignored and thus it ended up with the incorrect property type.

incorrect date format (there's no 16th month):
cq:lastReplicated="{Date}2015-16-08T16:04:04.542-05:00"
(this resulted in the property being stored as a String, not a Date)

vs. correct date:
cq:lastReplicated="{Date}2016-08-29T10:58:25.994-04:00"

After correcting this property type/value, activation worked again for the site area and all of it's child pages tagged with this tag.

3 replies

smacdonald2008
smacdonald2008
Level 10
August 26, 2016

Greg - this looks like some sort of bug - not a 'How To' community resource that i can point you to - like an ask the experts or article.

I would recommend opening a ticket for this so support and Eng teams are aware of this issue. 

Gdubz-57m2mu
Gdubz-57m2muAuthor
Level 5
August 26, 2016

smacdonald2008 wrote...

Greg - this looks like some sort of bug - not a 'How To' community resource that i can point you to - like an ask the experts or article.

I would recommend opening a ticket for this so support and Eng teams are aware of this issue. 

 

 

Roger that, I just opened a daycare ticket, thanks!

If I had to guess, it's some asset that's referenced on the page that the activation servlet can't find (thus the NPE), but I've checked every asset that I know is being referenced and they all exist and are accessible. What's odd is it's just this site area too...

Gdubz-57m2mu
Gdubz-57m2muAuthorAccepted solution
Level 5
August 29, 2016

Figured this out -- posting here for anyone else in case they search and land here.

This particular case was due to a tag that was being used in the page properties. It's a tag that was deployed from our SVN via maven build. For some reason the date wasn't formatted correctly so the TypeHint was ignored and thus it ended up with the incorrect property type.

incorrect date format (there's no 16th month):
cq:lastReplicated="{Date}2015-16-08T16:04:04.542-05:00"
(this resulted in the property being stored as a String, not a Date)

vs. correct date:
cq:lastReplicated="{Date}2016-08-29T10:58:25.994-04:00"

After correcting this property type/value, activation worked again for the site area and all of it's child pages tagged with this tag.

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