Logs from the production env, where this error is happening:
[JobHandler: /etc/workflow/instances/2013-12-02/model_474611178883249:/content/mohegansun/en/GenericContentTest] com.day.cq.workflow.impl.job.JobHandler Start processing: /etc/workflow/instances/2013-12-02/model_474611178883249:/content/mohegansun/en/GenericContentTest
02.12.2013 06:07:55.904 *INFO* [JobHandler: /etc/workflow/instances/2013-12-02/model_474611178883249:/content/mohegansun/en/GenericContentTest] org.apache.jackrabbit.core.persistence.bundle.AbstractBundlePersistenceManager cachename=crx.defaultBundleCache[ConcurrentCache@70849e34], elements=1773, usedmemorykb=8188, maxmemorykb=8192, access=71687690, miss=10665899
02.12.2013 06:07:56.471 *INFO* [JobHandler: /etc/workflow/instances/2013-12-02/model_474611178883249:/content/mohegansun/en/GenericContentTest] com.day.cq.wcm.core.impl.PageManagerImpl Created new version 1.1 for /content/mohegansun/en/GenericContentTest
02.12.2013 06:07:56.488 *INFO* [JobHandler: /etc/workflow/instances/2013-12-02/model_474611178883249:/content/mohegansun/en/GenericContentTest] com.day.cq.workflow.impl.CQWorkflowSession Attempting to complete work item with ID: VolatileWorkItem_node4_etc_workflow_instances_2013-12-02_model_474611178883249
02.12.2013 06:07:56.541 *INFO* [JobHandler: /etc/workflow/instances/2013-12-02/model_474611178883249:/content/mohegansun/en/GenericContentTest] com.day.cq.workflow.impl.job.JobHandler Finished processing: /etc/workflow/instances/2013-12-02/model_474611178883249:/content/mohegansun/en/GenericContentTest(Complete execution took: 989ms)
it seems that Item gets moved to inbox once workflow is activated but the job for activating it at the schedule time is not working. In another environment where activate later is working fine I see following logs after the above:
02.12.2013 06:34:00.258 *INFO* [pool-6-thread-18-<main queue>(com/day/cq/workflow/timeout/job)] com.day.cq.workflow.impl.CQWorkflowSession Attempting to complete work item with ID: /etc/workflow/instances/2013-12-02/model_24454178823561983/workItems/node1_etc_workflow_instances_2013-12-02_model_24454178823561983
Can anyone suggest where can I check that the work items/threads are getting created for the workflows?
Any pointers would be helpful.
Regards,
Alka