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SOLVED

ACS commons/Marketo + AEM integration: Marketo form not displaying in publisher/dispatcher

jayv25585659
Level 6
Level 6

So I'm using this ACS commons feature (https://adobe-consulting-services.github.io/acs-aem-commons/features/marketo-form/index.html) to auto-configure the "embed" component for Marketo. This is working fine in author. I can see the marketo form in edit-mode and view-as-published.

I cannot see the marketo form when:

  1. viewing the page/form via the dispatcher
  2. viewing the page/form in the publisher using edit-mode or view-as-published

Any ideas on how to fix? Thanks
EDIT:

After more investigation, I found this code as part of ACS commons

<sly data-sly-use.configMgr="com.adobe.acs.commons.marketo.MarketoClientConfigurationManager" data-sly-use.marketoForm="com.adobe.acs.commons.marketo.MarketoForm">

configMgr is returning blank/null on the publisher BUT it's returning the correct values in author.

In both author and publisher, Marketo has been configured via settings => Cloud services => Marketo. Any more ideas?

1 Accepted Solution
asutosh_jena
Correct answer by
Community Advisor
Community Advisor

Hi @jayv25585659 

 

Please make sure the chnages that you have made on author along with the code and content package is deployed to publish instance. Once it is available on publish instance, you should be able to see it on publish as well followed by dispatcher.

 

Thanks!

View solution in original post

5 Replies
asutosh_jena
Correct answer by
Community Advisor
Community Advisor

Hi @jayv25585659 

 

Please make sure the chnages that you have made on author along with the code and content package is deployed to publish instance. Once it is available on publish instance, you should be able to see it on publish as well followed by dispatcher.

 

Thanks!

View solution in original post

jayv25585659
Level 6
Level 6
I've done that already (before I asked the question) and it's still not working. Any more ideas? Thanks
jayv25585659
Level 6
Level 6

After more investigation, I found this code as part of ACS commons

<sly data-sly-use.configMgr="com.adobe.acs.commons.marketo.MarketoClientConfigurationManager" data-sly-use.marketoForm="com.adobe.acs.commons.marketo.MarketoForm">

configMgr is returning blank/null on the publisher BUT it's returning the correct values in author.

In both author and publisher, Marketo has been configured via settings => Cloud services => Marketo. Any more ideas?

hptarora
Level 2
Level 2
I am facing the same problem and I have copied all changes to publisher but no luck. I can see the form when directly access publisher but does not show up while viewing via dispatcher.