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stiegjo
stiegjo
Level 2
February 18, 2022
Solved

ACS AEM reports work on author instance but not publisher

  • February 18, 2022
  • 4 replies
  • 2065 views

When we run ACS AEM reports on the Author instance, they work fine. However when we run it on the Publish instance, it fails and we get the following error:  

 

18.02.2022 12:26:29.772 ERROR [192.150.9.200 [1645205186151] GET /var/acs-commons/reports/users-on-jhi-manulife-sites/jcr:content.report.csv HTTP/1.1] org.apache.sling.engine.impl.SlingRequestProcessorImpl Writer has already been closed.

 

 

Is there anything we need to modify on the publisher server so it can run the ACS AEM report builder tool?

 


 

 

 

 

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Best answer by arunpatidar

Hi,

You can report the issues at https://github.com/Adobe-Consulting-Services/acs-aem-commons/issues/new

4 replies

arunpatidar
Community Advisor
arunpatidarCommunity AdvisorAccepted solution
Community Advisor
February 20, 2022

Hi,

You can report the issues at https://github.com/Adobe-Consulting-Services/acs-aem-commons/issues/new

Arun Patidar
    Mani_kumar_
    Community Advisor
    Mani_kumar_Community Advisor
    Community Advisor
    February 21, 2022

    This may be issue with the ACS commons tool itself.

      Raja-Karuppsamy
      Community Advisor
      Raja-KaruppsamyCommunity Advisor
      Community Advisor
      February 22, 2022

      @stiegjo 

      1. Can you check the AEM ACS Common bundle version in Author and Publisher ?
      2. Are you able to run/access the other ACS common reports in publisher ? like disk usage . 
      3. ACS common tools are not supported by Adobe - please post your issues here :https://github.com/Adobe-Consulting-Services/acs-aem-commons/issues/new 

      Regards,

      Raja

       

        stiegjo
        stiegjoAuthor
        Level 2
        February 22, 2022

        Also we see the following error message on the client side. Is there a way to set up cross-origin resource sharing for the ACS AEM Commons reports?

         

        Ensure CORS response header values are valid
A cross-origin resource sharing (CORS) request was blocked because of invalid or missing response headers of the request or the associated preflight request .
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