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403 response for /libs/cq/core/content/welcome.html just started

Tom_Fought

07-12-2017

We just started to get a 403 response when attempting to login in to our development author instance.

Any ideas why this might be occuring?

Thanks

HTTP ERROR: 403

Problem accessing /libs/cq/core/content/welcome.html. Reason:

    Forbidden

Replies

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kautuk_sahni

Community Manager

07-12-2017

Check follow:-

1. Go to http://<host>:<port>/system/console/bundles/org.apache.sling.scripting.jsp

* Stop the bundle.

* Start the bundle.

* Go to http://<host>:<port>/system/console/bundles/org.apache.sling.scripting.java

* Stop the bundle.

* Start the bundle.

If it still do not work then:

2. Log in to http://<host>:<port>/crx as admin (where <host> is the host name or IP address of your server (AEM <= 6.0) and <port> is the port number).

Open the CRX Explorer tool

Delete the nodes under /var/classes/ [It will recompile all the classes]

For >=6.1 Go to  http://<AEM HOST>:<AEM PORT/system/console/slingjsp - >Click on Recompile all JSPs

See if this works for you...!! Also do check the error.log

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Tom_Fought

07-12-2017

Thanks for the directions. Didn't solve the problem.

I looked in the error.log closer as you suggested and found and exception related to SAML. SAML is not supposed to be running on our author so I deleted the config.

Now the login is working properly again.

Thanks for your suggestions.