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August 5, 2015
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Too many articles in collection? /"content not found"

  • August 5, 2015
  • 5 replies
  • 1439 views

I am creating an app and have 52 pages of editorial content which are loading fine, then I began adding in our advertisements and would keep getting the "content Not Found" screen on my preview app. I removed said ads and started adding smaller amounts back in, I've discovered I can only add in 48 ads in addition to my 52 pages on editorial before I get the same "content not found" response on my iPad. Is there a file size limit or some other restraint I am unaware of for previewing the app on your iPad? Is there a work-around?

Thanks,

Shayna

after further messing around, I believe I've discovered a 100 article cap per collection, is that correct?

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Best answer by Neil_Enns_-_Ado

There is no limit on the number of articles in a collection. I suggest calling product support for assistance with this, you can find contact information in the DPS portal by looking in the left rail and selecting Support.

Neil

5 replies

Level 2
August 5, 2015

Hello

I see this message many times in my project. For more than one reason.

Check:

a. OVERLAYS name with special caracters. Ex.: "Button #223", "Botão 334", "Multistate @233".

b. OVERLAY ASSETS with special caracters in the file names. Images, videos, mp3, ads, etc... Remove spaces and other special caracters.

Work's for me.

Leo

Neil_Enns_-_Ado
Adobe Employee
Neil_Enns_-_AdoAdobe EmployeeAccepted solution
Adobe Employee
August 5, 2015

There is no limit on the number of articles in a collection. I suggest calling product support for assistance with this, you can find contact information in the DPS portal by looking in the left rail and selecting Support.

Neil

August 5, 2015

my support and analytics are grayed out and not clickable. And if I go through contact customer care, it takes me right back to the same left rail.

Neil_Enns_-_Ado
Adobe Employee
Adobe Employee
August 5, 2015

Are you on a trial account? That’s likely why.

Neil

Adobe Employee
August 6, 2015

Contact your Master Admin for access to Support information.