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SOLVED

Problems with uploading new collection image

seekandenjoy
Level 2
Level 2

Hi,

I am having some issues replacing the image for a collection.

1. I used placeholder images when creating the collection.

2. Then within the collection...Collection > Images > (replace & upload) > Done.

3. Upon viewing all the collections, the thumbnail image does not change, nor after hitting publish again.

1 Accepted Solution
Neil_Enns_-_Ado
Correct answer by
Employee
Employee

If the image you're uploading is the same pixel dimensions as the placeholder you uploaded, this is a known bug. To work around it you need to edit some other piece of metadata when you upload the image, like adding a keyword or something. This should be addressed in our next release, due next week.

Neil

View solution in original post

1 Reply
Neil_Enns_-_Ado
Correct answer by
Employee
Employee

If the image you're uploading is the same pixel dimensions as the placeholder you uploaded, this is a known bug. To work around it you need to edit some other piece of metadata when you upload the image, like adding a keyword or something. This should be addressed in our next release, due next week.

Neil

View solution in original post