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seekandenjoy
seekandenjoy
Level 2
August 21, 2015
Solved

Problems with uploading new collection image

  • August 21, 2015
  • 1 reply
  • 859 views

Hi,

I am having some issues replacing the image for a collection.

1. I used placeholder images when creating the collection.

2. Then within the collection...Collection > Images > (replace & upload) > Done.

3. Upon viewing all the collections, the thumbnail image does not change, nor after hitting publish again.

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Best answer by Neil_Enns_-_Ado

If the image you're uploading is the same pixel dimensions as the placeholder you uploaded, this is a known bug. To work around it you need to edit some other piece of metadata when you upload the image, like adding a keyword or something. This should be addressed in our next release, due next week.

Neil

1 reply

Neil_Enns_-_Ado
Adobe Employee
Neil_Enns_-_AdoAdobe EmployeeAccepted solution
Adobe Employee
August 21, 2015

If the image you're uploading is the same pixel dimensions as the placeholder you uploaded, this is a known bug. To work around it you need to edit some other piece of metadata when you upload the image, like adding a keyword or something. This should be addressed in our next release, due next week.

Neil

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