Level 2

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Font upload problems

Forum|Forum|10 years ago
July 6, 2015
31 replies
7790 views

Hallo team,

I am having real problems getting fonts that I upload to register within the app. I have followed the instructions here:

https://helpx.adobe.com/digital-publishing-solution/help/cards-layouts.html

...but I can't get the fonts to register in my preview app when I assign them to card metadata.

I have rebuilt the app several times and reinstalled but no joy.

If anyone felt charitable enough to have a look at the code below and see where I have inevitably gone horribly wrong, I would be very grateful!

{

"version": "1.0",

"description": "Example font file.",

"fonts": {

"AkzidenzBold": {

"fileName": "AkzidenzGrotesk-Bold.otf",

"postScriptName": "AkzidenzGroteskBQ-Bold"

},

"AkzidenzBoldCondensed": {

"fileName": "AkzidenzGrotesk-BoldCond.otf",

"postScriptName": "AkzidenzGroteskBQ-BdCnd"

},

"AkzidenzBoldCondensedItalic": {

"fileName": "AkzidenzGrotesk-BoldCondItalic.otf",

"postScriptName": "AkzidenzGroteskBQ-BdCndIt"

},

"AkzidenzBoldItalic": {

"fileName": "AkzidenzGrotesk-BoldItalic.otf",

"postScriptName": "AkzidenzGroteskBQ-BoldItalic"

},

"AkzidenzCondensed": {

"fileName": "AkzidenzGrotesk-Cond.otf",

"postScriptName": "AkzidenzGroteskBQ-Cnd"

},

"AkzidenzCondensedItalic": {

"fileName": "AkzidenzGrotesk-CondItalic.otf",

"postScriptName": "AkzidenzGroteskBQ-CndIt"

},

"AkzidenzCondensedItalic": {

"fileName": "AkzidenzGrotesk-CondItalic.otf",

"postScriptName": "AkzidenzGroteskBQ-CndIt"

},

"AkzidenzItalic": {

"fileName": "AkzidenzGrotesk-Italic.otf",

"postScriptName": "AkzidenzGroteskBQ-Italic"

},

"AmplitudeBlack": {

"fileName": "Font Bureau - Amplitude-Black.otf",

"postScriptName": "Amplitude-Black"

},

"AmplitudeBold": {

"fileName": "Font Bureau - Amplitude-Bold.otf",

"postScriptName": "Amplitude-Bold"

},

"AmplitudeRegular": {

"fileName": "Font Bureau - Amplitude-Regular.otf",

"postScriptName": "Amplitude-Regular"

},

"RockwellRegular": {

"fileName": "ROCK.TTF",

"postScriptName": "Rockwell"

},

"RockwellBold": {

"fileName": "ROCKB.TTF",

"postScriptName": "Rockwell Bold"

},

"RockwellBoldItalic": {

"fileName": "ROCKBI.TTF",

"postScriptName": "Rockwell Bold Italic"

},

"RockwellItalic": {

"fileName": "ROCKI.TTF",

"postScriptName": "Rockwell Italic"

},

"StoneSerifRegular": {

"fileName": "StoneSerifStd-Medium.otf",

"postScriptName": "StoneSerifStd-Medium"

},

"StoneSerifBold": {

"fileName": "StoneSerifStd-Bold.otf",

"postScriptName": "StoneSerifStd-Bold"

},

"StoneSerifBoldItalic": {

"fileName": "StoneSerifStd-BoldItalic.otf",

"postScriptName": "StoneSerifStd-BoldItalic"

},

"StoneSerifRegularItalic": {

"fileName": "StoneSerifStd-MediumItalic.otf",

"postScriptName": "StoneSerifStd-MediumItalic"

}

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Best answer by Neil_Enns_-_Ado

Hi guys,

Andrei (who owns our cards and layouts feature) was able to reproduce this issue in-house with the zip file provided by Ian. We're not sure why, but I've asked the App Builder team to investigate.

Neil

brobeldesign

Level 3

Having the same problem here. We were able to get our fonts loaded into an app we've built. But, once we made a change to the app and re-signed the app, the fonts are no longer active. Wondering if there isn't something happening on the backend that's causing this.

Any assistance would be greatly appreciated.

andreig1004688

Adobe Employee

Hi,

We are looking into possible back-end issues that may be causing this.

Meanwhile, I just want to make sure that the .zip you upload has fonts and manifest right at the root of the .zip, and not within a folder in the .zip package. That is sometimes the "culprit".

Andrei

brobeldesign

Level 3

Hey Andrei,

I can confirm that the zip has fonts and manifest at the root. They aren't contained within a folder.

tortoise738Author

Level 2

Thanks Andrei - yes, I can confirm we have the fonts and manifest at root - no extra unwanted folders. For what it's worth, I am running this off a PC, and so that's where I did my zipping (although I did try rebuilding the app on a mac as well, no joy there either).

andreig1004688

Adobe Employee

Hi guys,

I've tried it myself with an iOS app, and worked for me.

Can you tell me what platforms are you trying this on? (iOS, Android, Win?)

Do you see the content you published in the app ? If yes, metadata are rendered with the default platform font, correct?

Are the font strings defined in the manifest an exact match with the strings you added to the card templates?

Regards,

Andrei

brobeldesign

Level 3

Hey Andrei,

We've been building on iOS. And to answer your questions...yes, we are able to see the content published in the app and all metadata is currently in the default font. We've matched font names exactly. We have an earlier version of the app with the fonts working perfectly. We had to go back in and change a few icons and splashscreens, so we had to resubmit the app. Once we did that, the fonts stopped showing up.