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tortoise738
Level 2
July 6, 2015
Solved

Font upload problems

  • July 6, 2015
  • 31 replies
  • 7791 views

Hallo team,

I am having real problems getting fonts that I upload to register within the app. I have followed the instructions here:

https://helpx.adobe.com/digital-publishing-solution/help/cards-layouts.html

...but I can't get the fonts to register in my preview app when I assign them to card metadata.

I have rebuilt the app several times and reinstalled but no joy.

If anyone felt charitable enough to have a look at the code below and see where I have inevitably gone horribly wrong, I would be very grateful!

{

  "version": "1.0",

  "description": "Example font file.",

  "fonts": {

    "AkzidenzBold": {

      "fileName": "AkzidenzGrotesk-Bold.otf",

      "postScriptName": "AkzidenzGroteskBQ-Bold"

    },

  "AkzidenzBoldCondensed": {

      "fileName": "AkzidenzGrotesk-BoldCond.otf",

      "postScriptName": "AkzidenzGroteskBQ-BdCnd"

    },

  "AkzidenzBoldCondensedItalic": {

      "fileName": "AkzidenzGrotesk-BoldCondItalic.otf",

      "postScriptName": "AkzidenzGroteskBQ-BdCndIt"

    },

  "AkzidenzBoldItalic": {

      "fileName": "AkzidenzGrotesk-BoldItalic.otf",

      "postScriptName": "AkzidenzGroteskBQ-BoldItalic"

    },

  "AkzidenzCondensed": {

      "fileName": "AkzidenzGrotesk-Cond.otf",

      "postScriptName": "AkzidenzGroteskBQ-Cnd"

    },

  "AkzidenzCondensedItalic": {

      "fileName": "AkzidenzGrotesk-CondItalic.otf",

      "postScriptName": "AkzidenzGroteskBQ-CndIt"

    },

  "AkzidenzCondensedItalic": {

      "fileName": "AkzidenzGrotesk-CondItalic.otf",

      "postScriptName": "AkzidenzGroteskBQ-CndIt"

    },

  "AkzidenzItalic": {

      "fileName": "AkzidenzGrotesk-Italic.otf",

      "postScriptName": "AkzidenzGroteskBQ-Italic"

    },

  "AmplitudeBlack": {

      "fileName": "Font Bureau - Amplitude-Black.otf",

      "postScriptName": "Amplitude-Black"

    },

  "AmplitudeBold": {

      "fileName": "Font Bureau - Amplitude-Bold.otf",

      "postScriptName": "Amplitude-Bold"

    },

  "AmplitudeRegular": {

      "fileName": "Font Bureau - Amplitude-Regular.otf",

      "postScriptName": "Amplitude-Regular"

    },

  "RockwellRegular": {

      "fileName": "ROCK.TTF",

      "postScriptName": "Rockwell"

    },

  "RockwellBold": {

      "fileName": "ROCKB.TTF",

      "postScriptName": "Rockwell Bold"

    },

  "RockwellBoldItalic": {

      "fileName": "ROCKBI.TTF",

      "postScriptName": "Rockwell Bold Italic"

    },

  "RockwellItalic": {

      "fileName": "ROCKI.TTF",

      "postScriptName": "Rockwell Italic"

    },

   "StoneSerifRegular": {

      "fileName": "StoneSerifStd-Medium.otf",

      "postScriptName": "StoneSerifStd-Medium"

    },

  "StoneSerifBold": {

      "fileName": "StoneSerifStd-Bold.otf",

      "postScriptName": "StoneSerifStd-Bold"

    },

    "StoneSerifBoldItalic": {

      "fileName": "StoneSerifStd-BoldItalic.otf",

      "postScriptName": "StoneSerifStd-BoldItalic"

    },

    "StoneSerifRegularItalic": {

      "fileName": "StoneSerifStd-MediumItalic.otf",

      "postScriptName": "StoneSerifStd-MediumItalic"

    }

  }

}

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Best answer by Neil_Enns_-_Ado

Hi guys,

Andrei (who owns our cards and layouts feature) was able to reproduce this issue in-house with the zip file provided by Ian. We're not sure why, but I've asked the App Builder team to investigate.

Neil

31 replies

Neil_Enns_-_Ado
Adobe Employee
Neil_Enns_-_AdoAdobe EmployeeAccepted solution
Adobe Employee
July 9, 2015

Hi guys,

Andrei (who owns our cards and layouts feature) was able to reproduce this issue in-house with the zip file provided by Ian. We're not sure why, but I've asked the App Builder team to investigate.

Neil

brobeldesign
Level 3
July 15, 2015

Hey Neil,

Any progress on this? We're really dead in the water without the ability to add custom fonts.

Thanks,

Ian

Neil_Enns_-_Ado
Adobe Employee
Adobe Employee
July 15, 2015

Hi Ian,

Yes, we found a bug in the iOS viewer that only occurred when certain fonts were used and fixed it, although I'm not sure if it went out with our deployment on Monday. I'm investigating.

Neil

brobeldesign
Level 3
July 15, 2015

Thanks Neil.

Neil_Enns_-_Ado
Adobe Employee
Adobe Employee
July 15, 2015

Hi Ian,

The fix was deployed with our release on Monday. If you rebuild your app in App Builder as of yesterday you should have the fix.

Neil

brobeldesign
Level 3
July 15, 2015

Hey Neil,

We're able to get all fonts loaded!!! That's the good news...the bad news is, the descenders on y's, g's, etc. are getting chopped off at the bottom!

Thoughts?

Neil_Enns_-_Ado
Adobe Employee
Adobe Employee
July 15, 2015

That’ll be something related to the margins in your card layout. If you have your margins set too tight there won’t be enough space left in the text area for the descenders.

Neil

brobeldesign
Level 3
July 16, 2015

Makes sense, but I have my margins set to zero, so not sure why the descenders would be cutting off.

Any other thoughts?

Colin_Fleming
Level 6
July 16, 2015

Your card design may cause the descender truncation.

If text is set to the bottom of the card, with 0 padding (Card Properties: Layout), 0 Bottom Margin and a small Leading value (Card Properties: Metadata Style) -- you could get truncated descenders.

But this depends on your card design.

brobeldesign
Level 3
July 16, 2015

This issue is happening on more than one card. But, as an example, here are the settings for one of the cards it's happening on...

Text is set to Middle, with 0 padding all around in Card Layout, leading 1 and 20 bottom margin in Metadata Style. I have 2 metadata fields and the descenders of the second metadata field are getting cut off.

Any ideas as to what I should change?