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SOLVED

Analytic Essential for App account credentials missing

Florent1008
Level 2
Level 2

Hi,

I asked a while ago for an Analytic essential account through DPS2015 dashboard.

Few days later I received an email from support (in german!) telling me my request was close but no company/username/password was in it.

Now the button for the same demand is disable in DPS2015 dashboard.

Could you please tell me how to access to my analytic credentials ?

analytics.png

1 Accepted Solution
MatthewLaun
Correct answer by
Employee
Employee

Florent,
Check your personal messages in this forum for details about the access I've granted.

Sincerely,
Matthew

View solution in original post

3 Replies
MatthewLaun
Correct answer by
Employee
Employee

Florent,
Check your personal messages in this forum for details about the access I've granted.

Sincerely,
Matthew

View solution in original post

mediacross
Level 1
Level 1

Hi Matthew,

same thing happened to us, request credential and got and answer with case closed but without company name.

Numero richiesta:0186909754

Descrizione del caso:Omni Company Name Request

Inviando questa risposta, riteniamo che il problema in questione sia stato risolto; pertanto, la pratica corrispondente al numero richiesta 0186909754 è stata chiusa. Se la richiesta di supporto non è stata completata in modo soddisfacente o qualora fosse necessario contattarci nuovamente in merito a questo problema, indicare il numero della richiesta. Per riaprire la pratica, si avrà a disposizione un massimo di 14 giorni dopo la sua chiusura.

Christophe_Joss
Employee
Employee

Hi there,

I just sent you a private message about this.

Thanks,

CHristophe