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SOLVED

Analytic Essential for App account credentials missing

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Level 2

Hi,

I asked a while ago for an Analytic essential account through DPS2015 dashboard.

Few days later I received an email from support (in german!) telling me my request was close but no company/username/password was in it.

Now the button for the same demand is disable in DPS2015 dashboard.

Could you please tell me how to access to my analytic credentials ?

analytics.png

1 Accepted Solution

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Correct answer by
Level 2

Florent,
Check your personal messages in this forum for details about the access I've granted.

Sincerely,
Matthew

View solution in original post

3 Replies

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Correct answer by
Level 2

Florent,
Check your personal messages in this forum for details about the access I've granted.

Sincerely,
Matthew

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Level 1

Hi Matthew,

same thing happened to us, request credential and got and answer with case closed but without company name.

Numero richiesta:0186909754

Descrizione del caso:Omni Company Name Request

Inviando questa risposta, riteniamo che il problema in questione sia stato risolto; pertanto, la pratica corrispondente al numero richiesta 0186909754 è stata chiusa. Se la richiesta di supporto non è stata completata in modo soddisfacente o qualora fosse necessario contattarci nuovamente in merito a questo problema, indicare il numero della richiesta. Per riaprire la pratica, si avrà a disposizione un massimo di 14 giorni dopo la sua chiusura.

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Employee

Hi there,

I just sent you a private message about this.

Thanks,

CHristophe