Based on the current behaviour of AEM as a cloud service, when users open the assets and select Viewers section, a download button is available so the users try to download the viewer but an error message is shown.
Current/Experienced Behavior:
"Download" button is available for the feature Viewer Preset but it 's not possible to download them because no content is there.
Improved/Expected Behavior:
"Download" button should be disabled/hidden after selecting viewer presets to avoid confusion in the users.
Environment Details (AEM version/service pack, any other specifics if applicable):
This has been reported to the engineering under the internal reference ASSETS-45108. The product team will triage this request to verify feasibility based on the prioritization model. This post will be updated according to Jira's status.