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Adobe New Relic support for customer alerting or internal operational alerting

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Level 7

9/23/24

Request for Feature Enhancement (RFE) Summary: Adobe provides New Relic One access for observability but does not use it for customer alerting or internal operational alerting. Request is to support setting up these alerts to get notified of any potential downtime or issue with the AEM PODs. 
Use-case: Adobe provides New Relic One access for observability but does not use it for customer alerting or internal operational alerting. Request is to support setting up these alerts to get notified of any potential downtime or issue with the AEM PODs. 
Current/Experienced Behavior: Adobe provides New Relic One access for observability but does not use it for customer alerting or internal operational alerting.
Improved/Expected Behavior: Adobe should provide New Relic One access for customer alerting or internal operational alerting.
Environment Details (AEM version/service pack, any other specifics if applicable): AEM as Cloud service Latest release
Customer-name/Organization name: Abbott
Screenshot (if applicable):  
Code package (if applicable):  
1 Comment

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Administrator

10/8/24

@rampai Thanks for proposing this idea.

This has been reported to the engineering under the internal reference SITES-26014. The product team will triage this request to verify feasibility based on the prioritization model. This post will be updated according to Jira's status.
Status changed to: Investigating