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After upgrade to 6.5.13 AEM Forms stopped working

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Level 2

Hey!

We have upgraded AEM from 6.5.9 to 6.5.13 and AEM Forms stopped working.

Installed packages : 

  • Cumulative fix pack 6.5.13
  • Latest AEM Commerce Add-on
  • Latest WCM Core Components 2.20.6

When I open the form all I can see is loading indicator.

Artem_89_1-1658758186393.png

 

 

And there are a lot or errors in console related to underscore library  : 

Uncaught ReferenceError: _ is not defined

Artem_89_0-1658757922552.png

 

Should I install any different package from Adobe to make Forms work in 6.5.13 ?

 

Thanks, 

Artem

4 Replies

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Employee Advisor

@Artem_89 

I don't see the forms add-on in the list of installed packages, so did you install the forms add-on earlier(SP9)?

You can find the latest forms add-on packages here- https://experienceleague.adobe.com/docs/experience-manager-release-information/aem-release-updates/f... 

Additionally, ensure that all the packages' dependencies are resolved and packages are in the installed state. The same check should be performed for the bundles (/system/console/bundles).

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Level 2

@Pulkit_Jain_ Thanks for your reply!

 

I've installed AEM Forms add-on package for Mac OS X additionally but my form still in loading state, though JS error now different : 

 

Artem_89_0-1658831678848.png

 

Error from console: 

Uncaught TypeError: Cannot read properties of undefined (reading 'prototype')
at ns.util.inherits (utils.js:1:279)
at ns.util.extendClass (utils.js:3:49)
at form.js:10342:62

at form.js:10614:2

 

Also when Im trying to create new form I get just 404:

Artem_89_1-1658831789906.png

Before AEM update to 5.6.13 AEM Forms worked fine



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Level 2

I've added those 2 lines to sling.properties : 

  • sling.bootdelegation.class.com.rsa.jsafe.provider.JsafeJCE=com.rsa.* 
  • sling.bootdelegation.class.org.bouncycastle.jce.provider.BouncyCastleProvider=org.bouncycastle.*

And now seems like AEM Forms works.

Thanks!