Retrieving Custom Metadata in Content Hub

[NickSkidmore]

We have a custom metadata schema being applied to all of our assets in AEM and they show as intended there but we are not able to find them under the configuration settings in Content Hub. We can see the OOTB fields but none of our custom ones. We'd like to add them to the asset details, card details, and filters in CH but they don't show up in the drop downs to select.
Has anyone else run into this issue and resolved it? If so, I'd love to hear what your solution was.
Thanks

[mbartlett]

Hi - not sure if you saw the following which outlines the configuration options for Content Hub available to administrators:

https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/assets/content-h.... 

[NickSkidmore]

@mbartlett, 
Thanks for the reference and these are the exact steps we are taking. However, the custom data is not showing in the drop down to select and we are not sure why, as we are seeing them on the AEM side just not in CH.

[Anil_Chennapragada]

hi @NickSkidmore ,

Seems to be permissions issue. Please consider providing the necessary permissions via admin console else request you to raise the daycare ticket for the same.

Thanks,

Anil

[NickSkidmore]

Hi @Anil_Chennapragada,
Not sure it's a permission issue since I can see the fields on the AEM side but will look into it further. I do have a ticket currently open with Adobe and have for sometime, I was hoping maybe someone else may have run into the same issue and found a solution.
Thanks

[kautuk_sahni]

@NickSkidmore Did you find the suggestions helpful? Please let us know if you need more information. If a response worked, kindly mark it as correct for posterity; alternatively, if you found a solution yourself, we’d appreciate it if you could share it with the community. Thank you!