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PhillipDunn
PhillipDunn
Level 3
June 16, 2022
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Need to clear AEM Assets Inbox

  • June 16, 2022
  • 2 replies
  • 1527 views

Inbox is showing 100+ messages that I have to clear one at a time. Does anyone know the method to clear the inbox? Or at least have it stop notifying me for messages I have read.

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Best answer by BipinCh1

Hi @phillipdunn , 

Yes you can delete the notification in bulk but this is not the recommended way also only for your local aem server.

Step:

1. Go to the below folders

 

2. Delete the folder under the  tasks folder by the date name and it will get removed. 

 

You can also try to configure your notification inbox/email for your user and check if those anything is enabled by default.

Reference doc: https://experienceleague.adobe.com/docs/experience-manager-64/classic-ui/introduction/author-env-inbox.html?lang=en#subscribing-to-notifications

 

If it is an workflow process in your inbox, you need to purge the same.

https://stackoverflow.com/questions/21218426/how-can-i-delete-items-from-cq-workflow-inbox

Reference Docs:

  1. https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/operations/maintenance.html?lang=en
  2. https://helpx.adobe.com/experience-manager/kb/howtopurgewf.html

 

2 replies

B
BipinCh1Accepted solution
Level 3
June 16, 2022

Hi @phillipdunn , 

Yes you can delete the notification in bulk but this is not the recommended way also only for your local aem server.

Step:

1. Go to the below folders

 

2. Delete the folder under the  tasks folder by the date name and it will get removed. 

 

You can also try to configure your notification inbox/email for your user and check if those anything is enabled by default.

Reference doc: https://experienceleague.adobe.com/docs/experience-manager-64/classic-ui/introduction/author-env-inbox.html?lang=en#subscribing-to-notifications

 

If it is an workflow process in your inbox, you need to purge the same.

https://stackoverflow.com/questions/21218426/how-can-i-delete-items-from-cq-workflow-inbox

Reference Docs:

  1. https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/operations/maintenance.html?lang=en
  2. https://helpx.adobe.com/experience-manager/kb/howtopurgewf.html

 

    Anmol_Bhardwaj
    Community Advisor
    Anmol_BhardwajCommunity Advisor
    Community Advisor
    June 16, 2022

    Hi @phillipdunn ,

    If you go into CRX DE light and then look at the folder:  /var/taskmanagement/tasks then you will find all of the inbox notifications there.

     

    The workflow notifications are in /var/taskmanagement/tasks, but I would use caution if you are thinking of removing these.

     

    Hope this helps.

      PhillipDunn
      PhillipDunnAuthor
      Level 3
      June 21, 2022

      @anmol_bhardwaj @bipinch1 Thank you. I will try these out.

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