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Asset Metadata CSV not updating the asset fields

harsingh91
Level 3
Level 3

Hello Team,

 

While trying to update the assets metadata using CSV, out of the 6 tabs, values ​​of fields in 5 tabs are updating correctly. But in the 6th tab values ​​are not getting updated. This tab is having dropdown and text fields. I am sending dropdown "values" as values ​​but no success.

 

What can be the reason for it?

Screenshot 2021-07-15 at 18.39.18.png

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4 Replies
VikramGaur
Employee
Employee

Hi,

Welcome to Adobe Community,

Metadata CSV file format settings needs to be checked.

As a test, have you tried to export the metadata of that asset (.csv format) and then upload that same .csv file, after making changes?

 

In case you need help in exporting metadata, please visit : https://experienceleague.adobe.com/docs/experience-manager-learn/assets/metadata/metadata-import-exp...

Thanks,

Vikram Gaur

harsingh91
Level 3
Level 3

Hello @VikramGaur ,

Yes, I tried the same way first exported the CSV then updated it and imported it again but it doesn't work.

 

Also, exactly followed the same process as described in the link you posted.

 

Thanks

VikramGaur
Employee
Employee

Hi,

Do you have a possibility to upload that CSV file?

Thanks,

Vikram Gaur

harsingh91
Level 3
Level 3

@VikramGaur , Unfortunately here it's not allowed to upload CSV, only images are supported as attachment.