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SOLVED

Unable to add Profile Subsitutions in a recurring delivery

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Level 1

Hi Team, 

 

I have started the workflow, using a Scheduler. But then I still cannot add the Profile Subsitution in the recurring delivery which is attached in the flow. I keep seeing this message:

julu88_0-1638761803952.png

"Oops! To add profiles, you need to prepare the message (start the workflow or click prepare in the message dashboard)."

 

Do you have any suggestions of how I can set this up?

 

Many thanks!!

1 Accepted Solution

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Correct answer by
Employee Advisor

For recurring deliveries it only works with following configuration:

  • Set to aggregation = None
  • Enable "request confirmation before sending"

Then it would generate a version of the delivery which allows the substitution

View solution in original post

3 Replies

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Level 10

You seem to be using Adobe Campaign Standard, you may raise your question under the following forum (https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/ct-p/adobe-campaign-standar...)

 

In the mean time, this doc may contain the answers to your query https://experienceleague.adobe.com/docs/campaign-standard/using/testing-and-sending/preparing-and-te...

 

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Community Advisor

Hi @julu88,

 

Can you refer this post and see if that helps.

 

https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/is-the-profile-substitution...

 

Thanks!

Thanks, Sathees

Avatar

Correct answer by
Employee Advisor

For recurring deliveries it only works with following configuration:

  • Set to aggregation = None
  • Enable "request confirmation before sending"

Then it would generate a version of the delivery which allows the substitution