Unable to add New recipients inside profiles and targets . | Community
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GMSPrem-lAb0Gw
GMSPrem-lAb0Gw
Level 2
October 8, 2015
Solved

Unable to add New recipients inside profiles and targets .

  • October 8, 2015
  • 13 replies
  • 5164 views

There is no new button to add new recipients under profiles and target.  Kindly please help me .

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Best answer by GMSPrem-lAb0Gw

Hi Linda,

Its a client environment . I have raised a support ticket and it was resolved now .

Many thanks for your inputs .

Thanks,

Prem G

13 replies

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A
AlexDr2
September 16, 2016

Check if you have Leads package installed. If that's the case, it will change how AC behaves in terms of recipients management.

nithyanandhanm4
nithyanandhanm4
Level 2
September 16, 2016

Thanks for the update. I have Leads installed in AC. Will you please provide solution or idea on how to solve this?

I want to add recipients and restructure recipient table(including more fields).

Linda_Stinson
Adobe Employee
Linda_StinsonAdobe Employee
Adobe Employee
September 16, 2016

With the Leads module, the Incoming activities, Leads and Recipients schema are all related and leads and recipients are generated off of the incoming activities by technical workflows. You need to be very careful not to break anything.

Linda

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