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Level 4

Hello Team,

something strange happen with a communication in the subject.

I set up a Personalization Field and in the proof everything went well.

proof.png

When the workflow started, the name in the subject change with the Uppercase.

live.png

What I did wrong?

Regards

Alice

1 Accepted Solution

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Correct answer by
Level 10

Hi Alice,

This looks strange to me. Did that happen only for a specific proof or for all? Can you share the exact personalization field you selected?

It may be a bug so I'd also recommend raising a support ticket.

Florent

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Correct answer by
Level 10

Hi Alice,

This looks strange to me. Did that happen only for a specific proof or for all? Can you share the exact personalization field you selected?

It may be a bug so I'd also recommend raising a support ticket.

Florent