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July 5, 2023
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Send Time Optimization and Journey AI

  • July 5, 2023
  • 1 reply
  • 1152 views

Hi Team,
Whether there needs to be a separate package to be installed for Journey AI or activate any other components related to it?
Send Time Optimization feature can only be used in Continuous Delivery and not for Recurring Delivery.

Regards,
Tirth Sangoi.

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Best answer by aggabhi

Hi @tirthsangoi1 ,

 

As per my understanding this is something which is not available as OOTB feature. I will recommend you to reach to adobe support to check if you have access to use the same.

 

Normally it needs to configure by Adobe Consulting.

 

Ref https://experienceleague.adobe.com/docs/campaign-standard/using/testing-and-sending/preparing-and-testing-messages/predictive.html?lang=en 

1 reply

aggabhiAccepted solution
Level 5
July 5, 2023

Hi @tirthsangoi1 ,

 

As per my understanding this is something which is not available as OOTB feature. I will recommend you to reach to adobe support to check if you have access to use the same.

 

Normally it needs to configure by Adobe Consulting.

 

Ref https://experienceleague.adobe.com/docs/campaign-standard/using/testing-and-sending/preparing-and-testing-messages/predictive.html?lang=en 

July 13, 2023

Hi aggabhi,

Thanks for the reply.
We have contacted Adobe Consulting Service for the same.

Regards,
Tirth Sangoi