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Maximum number of deliveries in cumulative reports

Forum|Forum|8 years ago
December 14, 2017
6 replies
1655 views

Hi there,

I am encountering difficulties when I start selecting a big number of deliveries and then press a specific report.

By specific report I reffer to "URL's and click streams" and/or "Breakdown of opens".

Big number, from what I experienced, is bigger than 145.

When I click on the report button after selection nothing happens.

The question is the following: "is there a standard maximum number of deliveries that need to be selected for the reports to work?" (assuming that after the selection is made the report icons are still there and clickable)

Thank you in advance for your support,

Nick

ps: I am using Adobe Campaign v6.1.1 build 8770

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Best answer by Jean-Serge_Biro

Hello Florent,

Yes I confirm such a limitation, existing for many years (I knew it in 2011/v4.0).

To my mind when I did a bit of analysis, it was due to the parameter size length exceeding the supported max value.

When you select many deliveries, the different delivery ids are put as a parameter by concatenation.
And either the Javascript function paramert exceed either the value length defined, or the browser limitations for URL length, I don't remember exactly which was the reason, one of both.

Anyway, IMO it is a best practice to split the deliveries in several folders for accurate analysis and/or manipulation/management, and select a few lines.

Regards
J-Serge

florentlb

Level 10

Hi Nick,

I am not aware of such a limitation. I'd advise to directly ask support, unless another expert here knows more about it.

Florent