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SOLVED

Insert a Video as part of ACS Promotional Email content using Email Designer

SeetharamVemuri
Level 1
Level 1

Hi Team,

 

Hope you are all well and keeping safe.

We have recently started using gifs as part of our promotional campaigns and this has been excellent so far, I have observed that we also have a video content component as part of ACS Email designer.

I have tried using that, but it didn't tuned out well. Can some one please help me how we can insert a video as part of promotional emails in ACS, your inputs will be appreciated.

Also, do we need to upload a video as we do it for a image or gif (or) we can give a YouTube link? please advise

 

Best Regards,

Seetharam Vemuri

1 Accepted Solution
ParthaSarathy
Correct answer by
Level 5
Level 5

Hi @SeetharamVemuri ,

As per ACS Product description document, we can see that recommended maximum size of an Email is 60KB. Not sure, we can send more than 60kb size, but if the size of email is more than that or huge, then it may impact Email Deliverability. 

Suggestion is, you can add a hyper link to watch the video or you can use an image (video screenshot) and provide URL to it, so that if a recipient click the image it will be redirected to your video.

ParthaSarathy_0-1625852382781.png

Regards,

ParthaSarathy S

 

View solution in original post

3 Replies
ParthaSarathy
Correct answer by
Level 5
Level 5

Hi @SeetharamVemuri ,

As per ACS Product description document, we can see that recommended maximum size of an Email is 60KB. Not sure, we can send more than 60kb size, but if the size of email is more than that or huge, then it may impact Email Deliverability. 

Suggestion is, you can add a hyper link to watch the video or you can use an image (video screenshot) and provide URL to it, so that if a recipient click the image it will be redirected to your video.

ParthaSarathy_0-1625852382781.png

Regards,

ParthaSarathy S

 

View solution in original post

SeetharamVemuri
Level 1
Level 1
Thanks for sharing your insights Parthasarathy, appreciate it!
mbkass
Level 2
Level 2

Inserting a video directly into the email body is usually something done via widgets from Live Clicker (who we use) or Movable Ink. It does work, but there are downsides, such as the inability to make a video clickable to your website or to receive video view data to know how many users have watched a video. With the impending Apple privacy update, there may be impact on the use of video in email in Apple mail.