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Export file from Workflow to Adobe Campaign SFTP

joshc15614786
Level 2
Level 2

Hi I have a workflow setup to extract a file and then transfer the file to the Adobe Campaign SFTP . 

 

I am struggling as I have set the Protocol as SFTP and Quick configuration set the URL as  sftp://<mysftpurl>.com but I am getting login denied. Can a workflow not directly upload a file to the Adobe Campaign SFTP?

 

Do I need to set the Adobe Campaign as a external account ? If so what do I set as the password?

sftp
3 Replies
mmbb110
Level 8
Level 8

@joshc15614786 

 

could you take a look at the below, when you set up the quick configuration.

 

URL ( wildcards are accepted in the filename, e.g. sftp://login:password@myserver/exports/*.txt)
 
try using the example provided.
 
let me know if that helps.
joshc15614786
Level 2
Level 2
I think my issue is what to set as login:password - I know the username so can set that but what should be set as the password? Is it the private key I have setup?
denisb91363072
Employee
Employee

Hi Josh,

ACS internal SFTP is accessible only via public/private key and you will need to open a Customer Care ticket to request the external account to be created. Then you will use the external account in the Transfer activity in your workflow.

Hope this helps,

Thanks

Denis.