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mikaelb4687966
Level 2
August 23, 2018
Solved

Custom target mapping in ACS

  • August 23, 2018
  • 5 replies
  • 5557 views

Hi

Previously it has not been possible to create custom target mappings in ACS in order to create delivery targets from other resources than Profiles.

Is that still the case?

Regards

/Mikael B

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    Best answer by Garima_Gakhar

    Hi mikaelb4687966​, Jose,

    There is no way a customized Target Mapping could be created for Schema other than Profiles, ACS doesn't allow that.

    If you have access to Support Portal (https://support.neolane.net), you could raise a ticket with us.
    We could then discuss this further with our Product Engineering Team and get it raised as an Enhancement Request for future Releases.

    5 replies

    Garima_Gakhar
    Adobe Employee
    Garima_GakharAdobe Employee
    Adobe Employee
    August 23, 2018

    Hi mikaelb4687966​

    I believe you are referring to Profile details to be added in ACS using an external source.

    - One standard way is to upload a file, or 'Import a List' in ACS terminology.

    This option is available for use under Profiles & audiences section -> Imports

    - Just like ACC, FDA Implementation could also be done in ACS to import data. An 'External database' type of External Account could be created and data could be imported into ACS. Kindly note, this would generate a customized Schema within ACS.

    You could then reference that Schema in your Workflow, or maybe link it with the standard Profile Schema.

    I am not very sure of the implementation details and feasibility of the same, so far, I haven't come across any client implementing something like this for Profiles.

    Let me know if I have misinterpreted your query by any chance.

      jose_miguelm677
      jose_miguelm677
      Level 2
      November 15, 2018

      Hi Garima,

      I think he meant creating a new target mapping to contact Users instead of Profiles for example. I'm also interested if we still can't create target mappings with a different resource than Profile to send for example, alerts to users.

      Could you provide any insight?

      Regards,

      Jose

        R
        RakhuSingh
        Level 2
        February 23, 2021
        Hello, I have a similar situation. Did anyone of you got through this?
          M
          mikaelb4687966Author
          Level 2
          November 15, 2018

          Yes correct. That is what I meant in this question.

          We want to use a resource other than Profile for the targeting like Customer or User or such.

          /Mikael

            jose_miguelm677
            jose_miguelm677
            Level 2
            November 20, 2018

            Hi Garima,

            Could you provide some insight on this matter?

            Thanks!

              Garima_Gakhar
              Adobe Employee
              Garima_GakharAdobe EmployeeAccepted solution
              Adobe Employee
              January 3, 2019

              Hi mikaelb4687966​, Jose,

              There is no way a customized Target Mapping could be created for Schema other than Profiles, ACS doesn't allow that.

              If you have access to Support Portal (https://support.neolane.net), you could raise a ticket with us.
              We could then discuss this further with our Product Engineering Team and get it raised as an Enhancement Request for future Releases.

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